It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Retail Operations Specialist will be responsible, along with the Store Manager, for maintaining an efficient back-of-house and accurate inventory. Support the sales team in creating an exceptional customer service experience.
ESSENTIAL FUNCTIONS:
- Receives and processes incoming shipments.
- Notifies the inventory operations team of any discrepancies between product received in shipments and product listed on packing slip
- Performs bi-monthly cycle counts; including investigating discrepancies and actioning adjustments to ensure inventory accuracy.
- Complete style number and price changes on carry-over products, as directed by the inventory operations team
- Transfers product from the store when directed
- Prices any product received in the store without price tags
- Stock room organization and cleanliness to optimize efficiency and backstock levels
- Checks inventory periodically to notify management when replenishment of stock is needed
- Keeps track of packaging supplies, shipping supplies and place orders when supplies are low
- Ensure compliance to strive for 100% FFI rate. Communicating any missed FFI’s to the corporate office to correct inventory. Partners with Store Manager to hold the team accountable for this process on days when not in store
- Research missed PO checks and report findings for inventory correction
- Research and receive Mass ASN, keeping PO paperwork organized and up to date
- Pull and research negative on hand report in tandem with article activity report to find errors and get ahead of inventory issues as directed by management no less than twice a week
- Manage outgoing packages, helping to send client purchases as needed
COMPETENCIES:
- A self-motivated, self-starter with ability to generate desired outcomes with little supervision
- Excellent attention to detail
- Positive attitude, great enthusiasm, and unmatched work flexibility
- Prior experience in thoroughly analyzing inventory and preparing reports a plus
- Exceptional organizational and analytical skills.
- Ability to communicate effectively, both written and verbal with customers, peers, and managers
- Must be able to climb stairs, stand/stoop/bend/walk for 8-10 hours during shift, lift and move boxes up to 35 pounds
DESIRED EDUCATION AND EXPERIENCE:
- Must have 1-2 years of retail experience; luxury brand preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!