Wishpond Technologies currently has the position of Sales Development Team Lead available, and we’re excited to tell you about it!
OVERVIEW
We are seeking a motivated and performance-driven SDR Team Lead to oversee and support our Business Development team, joining our team on a full-time basis. This is a fully remote position, and the successful individual could be based anywhere in the world. You will work with an amazing remote team servicing and building relationships with clients primarily based in the US and Canada. This role is responsible for managing daily SDR activities, improving outreach effectiveness, coaching team members, and serving as the primary Point of Contact (POC) between SDRs and internal stakeholders.
The ideal candidate has strong outbound sales experience, proven leadership abilities, and a data-driven approach to improving conversion rates and pipeline growth. In collaboration with the Business Development department, the Sales Development Team Lead is responsible for the success of Wishpond Technologies.
RESPONSIBILITIES
• Supervise the daily activities, outreach volume, and performance of the Business Development team
• Monitor SDRs' KPIs, including conversion rates, quality, demo booked/held, and pipeline hygiene
• Conduct regular email audits and performance check-ins
• Support onboarding and continuous training of new and existing SDRs
• Identify process gaps and recommend workflow improvements
• Prepare and submit regular performance and progress reports to the Business Development Manager
• Ensure compliance with internal data standards, campaign guidelines, and confidentiality policies
• Other duties as assigned.
QUALIFICATIONS
• Minimum of 3 years of experience in Sales Development or SDR roles
• At least 1 year of experience in a Team Lead, Senior SDR, or supervisory role (preferred)
• Proven track record of meeting or exceeding SDR targets (meetings booked, SQLs, pipeline)
• Strong understanding of outbound sales processes, buyer personas, and ICP targeting
• Hands-on experience with outreach and sales tools (Pipedrive, Apollo, HubSpot, Salesforce, Outreach, Salesloft, LinkedIn Sales Navigator, etc.)
• Strong analytical skills with the ability to interpret performance data and trends
• Ability to manage priorities, deadlines, and team accountability
• As part of a diverse team, the ability to work both independently and collaboratively.
• Must be Tech-savvy and administratively strong.
• Fluent in English (spoken and written).
What We’re Looking For:
• A hands-on leader who leads by example
• Someone who is process-driven and performance-focused
• A dependable POC who ensures alignment across teams
• A problem-solver who continuously optimizes outreach and results
WORK ENVIRONMENT
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
• The individual must be prepared to work standard business hours on Pacific Time.
• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.
GREAT REASONS TO JOIN OUR TEAM
• Fully remote position allowing you to work from your home anywhere in the World!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.
Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.
To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:
• Instagram: @wishpondofficial
• Twitter: Wishpond
• Youtube: Thewishpond
• LinkedIn: Wishpond
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter
Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status or any other basis protected under legislation
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries
Internal Applications close on Wednesday, December 24, 2025, at 4:00 pm Pacific Time