Location: Plummer Court, Carliol Place, Newcastle, NE1 6UR
Working Hours: 37 hours per week Monday to Friday 9am-5pm & 4:30pm finish on a Friday.
Contract Type: Fixed Term contract until 31st March 2026
Salary:£25,110-£32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
To support substance misusers (drug and alcohol) who are street homeless, of no fixed abode or residing in hostels, to access appropriate/ relevant treatment. This role will focus on / have an emphasis on homeless clients and engage with them to create a meaningful treatment plan.
What You’ll Do
Manage a caseload of complex service users, ensuring the inclusion of behaviour change support in relation to rough sleeping and / or begging, as well as reviewing on-going care and treatment and liaising closely with the full range of workers and skills within the multiagency team, including family members and significant others as appropriate
Co-ordinate a proactive solution focused approach to service users identified as vulnerable, marginalised, or hard to engage, providing harm reduction advice, interventions and guidance in an outreach capacity to engage them in drug and alcohol recovery services and interventions.
Conduct triage/screening assessments and comprehensive assessments and manage and review individual risk assessments, risk management plans and safeguarding assessments and plans.
To view the full job description click here
To Succeed in This Role, You’ll Need:
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-01-28