RMA Technician

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Innovation is the heart of Brunswick.  See how your contributions will help transform vision into reality:

Position Overview:

Primary responsibility is to support the technical Return Merchandise Authorization (RMA) in the assigned Navico Group product families. This includes evaluating returned electrical products such as Batteries, inverters chargers other electrical devices. Document all evaluations and report out on corrective action and trending quality issues in a timely manner. Collaborating with other team members in the warranty, quality, engineering, production, and service departments when there is need for further containment and/or Corrective and Preventative Action.

Additional responsibility to production quality data collection and reporting as defined by quality engineering.  Responsibility to incoming inspection system data, collection, recording and reporting.  Communication of this information to production for root cause analysis and correction.

At Brunswick, we have passion for our work and a distinct ability to deliver. 

Essential Functions:

• Evaluate, document and disposition damaged, defective and warranty returned items per standard operating procedures.
• Determine disposition of items into categories such as: Repacking, Remanufacturing, Repair and Recycle.
• Complete resolution of RMA returns and warehouse damaged items.
• Record evaluations, and document items for corrective actions
• Work closely with warranty and technical support groups to document and close RMA claims in a timely manner
• Working with engineering product management and quality manager to address quality concerns and trending issues.
• Working with Production to identify quality defects and trends
• Working with incoming receiving team to conduct and record incoming inspections.
• Maintain a safe working environment.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

Required Qualifications:

• 2 years in a manufacturing, warranty, or quality environment
• DC electrical experience
• Ability to use different electrical hand tools and meters. (Example: multi meters, calipers, Crimpers )
• 2-3 years doing assembly and or evaluations.
• Technical competence in assembly practices and standards.
• This individual must have excellent problem solving and communication skills, and the ability to effectively interface with a wide range of employees to meet departmental and company goals.
• Thorough knowledge of Microsoft office and inventory monitoring software

Preferred Qualifications:

• High School diploma or equivalent, preferred
• Some secondary education/experience in a technical program or related field
• Certifications in circuit board, electrical and electronic device evaluation
• Marine/RV Electrical experience
• Circuit board and mechanical evaluation

Working Conditions:

• Must be able to routinely lift 50 lbs. shoulder-height,
• Understand electrical safety while using and applying electricity.
• This position will work in both a lab environment, at a stand-up bench and in a production environment.

The anticipated pay range for this position is $17.00-$27.00, hourly. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

Why Brunswick: 

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re proud of being recognized for making a splash with numerous awards! 

About Navico Group:

Navico Group is a stand-alone division of Brunswick, the world’s largest recreational marine business. 

Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale.  

Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond. 

Next is Now!  

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. 

For more information about EEO laws, - click here

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

#Brunswick Corporation