Join the change. Electrify your future!
We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.
Join the change. Electrify your future.
About the role
At AGL, we’re reimagining how energy is delivered — smarter, cleaner and more customer‑centric. To support this transformation, we’re looking for a Risk & Assurance Manager to lead First Line risk management across our Customer Markets business.
This is a pivotal leadership role where you’ll partner closely with senior leaders, embed strong risk culture, and provide practical, commercial risk and assurance insights that enable performance while strengthening resilience.
Reporting to the Head of Governance & Assurance, you’ll lead a team of risk and assurance practitioners and operate as a trusted partner across the Customer Markets portfolio. You’ll be accountable for maintaining and executing a best‑practice First Line risk management framework, ensuring risks are proactively identified, managed and responsibly monitored within AGL’s risk appetite.
You’ll work across a broad operating environment — balancing regulatory requirements with commercial priorities — while shaping how risk supports better customer, operational and financial outcomes.
In this role, you will:
Own and maintain the First Line risk management framework for Customer Markets, aligning with AGL’s enterprise risk policies, standards and appetite
Lead, coach and develop a team of risk and assurance practitioners
Partner proactively with teams to identify, assess and manage risks, providing practical advice and insight
Design and oversee a risk‑based compliance assurance program, including operational control testing with a focus on continuous improvement
Drive a positive risk and compliance culture, lifting risk maturity through pragmatic guidance, forums, training and leadership engagement
Prepare and deliver clear, business‑friendly reporting for senior leaders to support effective risk oversight and decision‑making
Build and sustain strong, trusted relationships across Customer Markets, Group Risk & Compliance, Internal Audit and Legal
Stay across emerging risk, assurance and compliance practices, including the use of technology to improve efficiency
Support broader risk, governance and compliance activities, including contribution to leadership forums, committees and regulatory reporting
To succeed in this role, you’ll bring:
Prior experience working in risk, compliance or assurance leadership roles (Line 1 and/or Line 2)
Deep practical knowledge of ISO 31000 and applying risk and/or audit frameworks in complex environments
Experience working in a large ASX‑listed and/or highly regulated organisation (energy or utilities highly regarded)
Strong commercial acumen with an understanding of business drivers and operational risk
Proven ability to influence senior leaders and navigate complex stakeholder environments
Excellent written and verbal communication skills, including preparing material for executive audiences
A pragmatic, adaptable mindset — able to balance risk rigour with commercial realities
Knowledge of relevant regulatory frameworks (e.g. Privacy Act, Retail Energy Regulations, Australian Consumer Law) highly desirable
Formal risk management certification will be well regarded
What We Offer
Flexible work options, including hybrid arrangements and an extra week of recharge leave annually.
Exclusive perks, such as discounts on energy, telco, and solar plans, plus novated leasing and EV subscriptions.
Support and recognition, with 20 weeks paid parental leave for primary carers, study assistance, and our Energise reward program.
Additional benefits, including share purchase plans, insurance deals, and opportunities to contribute to diversity and inclusion initiatives.
If you’re a seasoned risk leader who thrives on partnership, influence and driving meaningful change — we’d love to hear from you.
Applications need to be submitted by Wednesday 28th January 2026
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is proud to be a WORK180 Endorsed Employer for All Women.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location
Docklands VIC 3008Job Family Group
Quality Assurance - Group