Colorado coalition for the homeless

Resident Services Coordinator II - Concord/Loretto Heights - 10698

Denver, CO Full Time
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
 
Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by: 
·         Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible. 
·         Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services. 
·         Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve. 
·         Achieving excellence through continuous quality assurance, innovation and professional development. 
·         Using resources judiciously and effectively.  



The Resident Services Coordinator II will work in partnership with the Services Program Managers, Property Management, and Voucher Assistance providers.  The RSC will function as a critical information and organizational hub for the management of Key Performance Indicators (KPI’s) that drive housing retention, grant performance, and sustainable operations. They will facilitate client focused housing retention, blended management, and one-on-one client meetings with the goal of achieving the 5 guiding principles of housing retention (Consistency, Fairness/Equity, Swiftness, Transparency, Empowerment/Inclusion).