We are looking for Regulatory Issues Remediation Specialist which has a vital role in providing support in the remediation activities as oversight to Enterprise’s regulatory obligations. The Regulatory Issues Remediation Specialist supports the Manager by implementing the end-to-end process for regulatory examinations, external audits, and internal issue remediation. This role ensures the organization is prepared, responsive, and aligned with regulatory expectations, while proactively identifying and resolving compliance gaps. Success in this position requires strong collaboration with internal teams and external regulators to drive effective outcomes and continuous improvement.
Position Responsibilities:
Assists in the preparation for regulatory examinations by organizing documentation, analyzing regulatory changes, and conducting mock audits.
Coordinate post-examination activities, including response drafting, issue tracking, and lessons learned documentation.
Provides support in the implementation of remediation efforts in response to regulatory findings and internal audits, ensuring timely and effective resolution.
Monitor remediation progress and escalate delays or risks to senior leadership for timely intervention.
Develop and manage SMART corrective action plans to address compliance gaps and prevent recurrence.
Validate the effectiveness of implemented corrective actions through follow-up reviews and testing.
Conduct regular assessments and root cause analysis to identify and address non-compliance.
Maintain a centralized issue log to track, monitor, and report on compliance gaps and remediation status.
Collaborate with internal teams and external regulators to ensure accurate responses and alignment on remediation priorities.
Required Qualifications:
With at least 3+ years of experience in compliance, risk management, or audit within financial services
Proven strong understanding of regulatory frameworks and examination process
Excellent communication, stakeholder engagement, and analytical skills.
Bachelor’s degree, preferably related to Banking, Finance, Insurance, Accounting or related course (nice to have only)
Preferred Qualifications:
Strong written communication and technical writing skills
Knowledgeable with compliance frameworks and controls
Strong ethical compass and discipline
Ability to work under minimum supervision and independently
Ability to set priorities, managing overlapping timelines and competing demands
Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers) as needed
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement