We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
The Regional Clinical Manager (RCM) reports directly to the Regional Sales Director and takes the lead role in the management of the Clinical Specialist (CS) team for a given region. The RCM will work closely with the Regional Sales Director to collaborate and execute on regional and territory strategic objectives. Additionally, the RCM will facilitate the onboarding, training, ongoing clinical competency and professional development of the region’s clinical team and will be a key stakeholder in the timely execution of new customer acquisition, clinical education and training. By facilitating effective case coverage to support customer clinical needs throughout the region, the RCM will contribute to achieving projected sales goals, new customer onboarding, company objectives, and driving increased sales revenue.
Essential Duties:
Lead and manage the regional Clinical Specialist (CS) team by setting clear expectations, providing strategic direction, and fostering a culture of accountability, collaboration, and continuous improvement
Recruit, retain, and develop high-performing clinical talent through structured onboarding, coaching, performance feedback, and career development planning.
Drive execution of regional objectives in partnership with the Regional Sales Director, ensuring alignment between clinical initiatives and commercial goals.
Provide leadership support to the clinical team in navigating complex customer scenarios, offering guidance and escalation support to strengthen relationships and drive territory growth.
Ensure operational excellence by proactively identifying and resolving gaps in staffing, training, or customer support, and deploying resources to maintain consistent coverage and service quality.
Establish and maintain strategic partnerships with key physicians, decision-makers, and hospital stakeholders to enhance clinical engagement and support business development.
Champion process improvement by identifying inefficiencies and collaborating cross-functionally to implement solutions that elevate team performance and customer satisfaction.
Serve as a clinical expert & advisor to internal and external stakeholders, ensuring appropriate product use and procedural consistency to optimize patient outcomes.
Recognize and understand competitive products, industry trends, and Haemonetics products.
Monitor and address clinical challenges related to product usage, coordinating with sales leadership and providing targeted in-service education as needed.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
BA/BS or equivalent in Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.)
Minimum 5 years' directly related experience in the medical device industry in a clinical or sales role directly supporting physician customers. Strong clinical orientation, experience with products for use in cardiac service line (ex/cath lab or EP lab)
Minimum 3 years' leadership or managerial experience in managing a clinical team
Minimum 3 years' experience in Interventional Cardiology and Structural Heart in a clinical or commercial role
Skills:
Demonstrated ability to lead, coach, and develop high-performing clinical teams with a focus on accountability, engagement, and growth.
Strong interpersonal and communication skills with the ability to influence diverse clinical stakeholders including physicians, nurses, and lab staff.
Proven capability to translate clinical insights into strategic action and commercial results
Financial and analytical acumen to understand and communicate how product performance impacts health system economics and decision-making.
Skilled in conflict resolution and performance management, maintaining professionalism and discretion in sensitive situations.
Exceptional verbal and written communication skills for internal leadership reporting and external customer engagement.
Detail-oriented with the ability to manage documentation, reporting, and compliance across clinical operations.
Deep understanding of the medical device market, competitive landscape, and customer dynamics within the cardiac service line.
High emotional intelligence and time management skills to prioritize effectively in a fast-paced, field-based environment.
Experience in designing and delivering clinical education programs, including onboarding, simulation, and ongoing competency development.
Collaborative mindset with a commitment to cross-functional teamwork across sales, marketing, and clinical teams.
Proficiency in Microsoft Office Suite and CRM tools for reporting, planning, and communication.
Physical Demands:
Required: Sit; use hands to finger, handle or feel objects, tools, or controls
Required: Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl
Required: Lifting/moving up to 10 pounds
Preferred: Ability to stand for long hours wearing heavy Cath Lab protective clothing
Required: Exposure to blood
Travel expectations: 50%
Pay Transparency:
The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.
In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.
Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email AskHR@Haemonetics.com.
The base salary range for this role is:
$66,060.29-$109,051.90/Annual