It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Overview
As a Dental Clinic Receptionist at Birmingham Orthodontics in Chelsea, your primary goal is to deliver exceptional support to our patients while working closely with our dentists, dental assistants, and team leader. You play a key role in ensuring patient flow is smooth, efficient, and enjoyable from the moment they arrive.
Key Responsibilities
Schedule and confirm patient appointments.
Manage and update dental health records.
Maintain patient accounts and assist with billing inquiries.
Verify insurance eligibility and benefits.
Provide friendly, professional customer service to all patients.
Support general office upkeep, including maintaining stock levels and ensuring a clean environment.
Required Skills
Excellent verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Ability to multitask and manage time effectively.
Receptive to feedback and constructive criticism.
Skilled in conflict resolution and problem-solving; a strong team player.
Qualifications
High school diploma required.
Two years of office or administrative experience preferred.
Legible handwriting.
Basic computer skills.
What We’re Looking For
We seek someone who delivers outstanding customer service, is computer-savvy, and works independently while anticipating the needs of the team and doctor. A great candidate is respectful, kind, and genuinely enjoys helping others—patients and colleagues alike.
If this sounds like you, we’d love to meet you.
Total Rewards
Support You Professionally
Competitive pay
Opportunities for career growth
A motivated, supportive team that cares about each other, our mission, and our patients
Support Your Health & Well-Being
Flexible health and insurance options
Employee Assistance Program
Complimentary orthodontic treatment for you and your family
Life Balance
Paid time off
Holiday pay
Plan for the Future
Industry-leading 401(k) with company match