Stars

Quality Assurance Coordinator

Bakersfield, CA USA Full time

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Quality Assurance Coordinator

Division/Program:

Psychiatric Health Facility (24/7 Inpatient)

Starting Compensation:

31.36 - 37.63 USD Per Hour

Working Location:

Bakersfield, CA

Working Hours/Shift:

Monday-Friday, 8:00AM-4:30PM

Why Join Our Team? 

  • Competitive Compensation: Offering a salary that matches your skills and experience.
  • Generous Time Off: Enjoy ample vacation and holiday pay.
  • Comprehensive Benefits Package:
    • Employer-paid medical, dental, and vision coverage.
    • Additional voluntary benefits to support your lifestyle.
  • Professional Growth Opportunities:
    • On-the-job training with access to paid CEU opportunities.
    • Career development programs designed to help you grow.
    • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG: 

  • High School diploma or equivalent required.
  • Associate OR Bachelor’s Degree in Social Science, Hospital Administration, Business
  • OR Vocational Degree in Nursing or Psychiatric Technician preferred.
  • Two (2) years of experience in a mental health field preferred.
  • Three (3) years of experience in Quality Assurance, preferably in a mental health agency or county behavioral health program preferred.
  • One (1) year of supervisory experience preferred.
  • Experience with program data collection highly desired.
  • Valid California Driver’s License required.

How you will make a difference: 

  • Ensure compliance with company, state, and regulatory standards through Quality Assurance oversight.
  • Coordinate data collection, evaluation, and reporting of outcomes with leadership
  • Review and track incidents, grievances, and client/family satisfaction reports.
  • Oversee client records, documentation standards, and chart audits.
  • Support Utilization Review/QA Committees and provide staff supervision as assigned.
  • Monitor timeliness of documentation and maintain updated policies/procedures.
  • Assist with Medi‑Cal Certification/Recertification and medical record maintenance.

Division/Program Overview:  

  • 24/7 inpatient involuntary program

  • 16-bed facility for acute youth (ages 5-17)

  • Intensive treatment programs with individualized care plans

  • Available for contracting Central Valley counties

  • Moves clients through five phases: admission; engagement; learning; stabilization and linkage to resources and aftercare

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information:

CencalJobs@starsinc.com

In accordance with California law, the grade for this position is 28.51 - 45.62. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.