Department of Agriculture

Program Specialist

Los Angeles, California, Atlanta, Georgia, New York, New York, Dallas, Texas Full time

Program Specialist

Department: Department of Agriculture

Location(s): Los Angeles, California, Atlanta, Georgia, New York, New York, Dallas, Texas

Salary Range: $65271 - $135657 Per Year

Job Summary: This position is located in the Office of Retailer Operations and Compliance. The Program Specialist reviews and coordinates the SNAP retailer duties in accordance with rules and regulations in one of three Retailer Operations Division Branches.

Major Duties:

  • Conduct detailed technical reviews of SNAP retailer applications by evaluating business documentation, ownership information, and eligibility criteria against federal requirements.
  • Perform compliance assessments by verifying store operations, business records, and adherence to SNAP regulations.
  • Analyze transaction data using established analytical tools to identify patterns that may indicate fraud, trafficking, or other compliance concerns.
  • Prepare clear, well-organized written summaries and reports that support findings and determinations.
  • Communicate with retailers to request documentation or clarify compliance issues while ensuring professional, consistent, and policy-aligned correspondence.

Qualifications: Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify for the GS-09: Applicants must possess one year of specialized experience equivalent to the GS-07 in the Federal and or Public Service. Specialized experience is defined as: Applying research and analytical techniques to Programs; Interpreting established policies and procedures; and Communicating information, both orally and in writing, to contacts within and outside the organization. OR a master's or equivalent graduate degree or successful completion of two (2) full years of progressively higher level graduate education leading to such a degree or a LL.B. or J.D., if related OR an appropriate combination of specialized experience and education (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work To qualify for the GS-11: Applicants must possess one year of specialized experience equivalent to the GS-09 in the Federal and or Public Service. Specialized experience is defined as: Conducting complex research and studies to evaluate program effectiveness, identify trends, and develop recommendations for improvement; Providing interpretation and guidance on complex policies, regulations, and procedures to recommend modifications or new approaches; and Preparing and presenting comprehensive reports, briefings, and recommendations to senior management and external stakeholders. OR a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related; OR an appropriate combination of specialized experience and graduate level education (beyond what is required for a master's degree, i.e., more than 36 semester hours leading to a Ph.D.). To qualify for the GS-12: Applicants must possess one year of specialized experience equivalent to the GS-11 in the Federal and or Public Service. Specialized experience is defined as: Leading comprehensive projects to evaluate the effectiveness of major programs or policies and formulate strategic recommendations; Providing authoritative guidance and expert interpretation on complex or ambiguous policies, regulations, and procedures to resolve critical issues; and Developing and presenting high-level briefings, reports, and proposals to advance organizational strategic objectives.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. Resumes cannot exceed two pages. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about 3-4 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.

Application Deadline: 2026-05-04