Program Coordinator

Job Posting Title:

Program Coordinator

Department:

Housing

Location:

2400 Wellesley Dr NE

Pay Range:

$54,018.00 - $85,363.00

Close Date:

December 23, 2025

GENERAL
The Program Coordinator performs administrative and educational work in the planning, development, and implementation of assigned programs. Develops, organizes, administers, and evaluates program activities and services. Provides technical guidance to program staff, departments, community members, and program participants. Coordinates one or more specialized programs in compliance with federal and state laws, as well as department policies and procedures. Trains and evaluates staff and volunteers, monitors performance, ensures accurate and timely data entry, and reports deficiencies in program-related data.

DUTIES AND RESPONSIBILITIES

GENERAL

• Plan, develop, and implement assigned programs and activities in support of departmental operations.
• Develop, organize, administer, and evaluate assigned programs and functions to ensure efficiency and compliance with departmental policies.
• Provide guidance, technical expertise, and support to program staff, other departments, community members, and program participants.
• Coordinate one or more specialized programs, ensuring alignment with Federal and State laws as well as departmental policies and procedures.
• Train, supervise, and evaluate educational services staff members, volunteers, and program participants; monitor performance and provide feedback for improvement.
• Ensure timely entry, updating, and accuracy of program data; report deficiencies and coordinate corrective actions.
• Assist in the development and implementation of program policies, procedures, and improvement initiatives.
• Prepare reports, proposals, schedules, and other documentation related to program performance and compliance.
• Facilitate communication and collaboration with internal and external stakeholders to promote program objectives and participation.
• Support the planning and execution of events, meetings, or educational activities associated with assigned programs.
• Maintain knowledge of applicable laws, regulations, and departmental procedures; ensure program compliance.
• Handle sensitive and confidential information in accordance with privacy requirements.

HOUSING - ADMINISTRATION

• Serve as the department’s Technology Systems Administrator; provide technical assistance and act as liaison for assigned technology projects.
• Act as Section 504 and Reasonable Accommodation Coordinator; develop and oversee policies and procedures for individuals with disabilities, track and report accommodation requests, and ensure compliance with all applicable federal and state laws.
• Serve as Section 503 Coordinator; ensure compliance with HUD Section 3 guidelines.
• Provide consultation to management on performance, organizational development, and leadership strategies.
• Serve as backup for quality control reviews and HUD program files; prepare, submit, and monitor the HUD Annual and Five-Year Plans.
• In collaboration with senior management, develop and implement community relations strategies, programs, and initiatives.
• Lead community outreach efforts including public information campaigns for target groups, participation in community events promoting rehabilitation grants, and publishing reports on community impact.
• Coordinate department emergency management activities; attend meetings, track training completions, and develop housing-related emergency management protocols in line with county strategies.
• Maintain and update the Continuity of Operations Plan (COOP) for internal and external users through printed materials, outreach events, and other communication methods.
• Evaluate the effectiveness of training programs and recommend improvements as needed.
• Serve on internal and external committees, task forces, evaluation teams, and other collaborative groups as assigned by the Department Director.
• Act as a liaison for various internal and external functions; prepare periodic and summary reports across areas of responsibility.
• Respond to Inspection of Public Records Act (IPRA) requests; ensure timely and accurate submission in compliance with New Mexico statutory deadlines.
• Maintain confidentiality of sensitive records, plans, documents, and decisions in accordance with county policy.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

 

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field
• Two (2) years of work experience as it pertains to the purpose of the positions.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 

SUPPLEMENTAL INFORMATION

PREFERENCES

GENERAL

• Manage databases, tools, queries, and reports for analyzing, summarizing, and collecting data. ​

ADDITIONAL REQUIREMENTS

SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:

• Complete the post-offer employment medical examination and background investigation. 
• Comply with the safety guidelines of the County.
• Complete required FEMA training(s) as assigned to position.
• Complete required Supervisor classes if applicable.
• Depending on assignment, some positions in this classification may require possession of a valid New Mexico driver’s license by employment date and maintain while employed in this position.

WORKING CONDITIONS

• All essential duties are performed mostly indoors, with some positions performing functions in an outdoor and field setting.
• Duties are performed in a temperature-controlled environment.
• Duties are performed on a dry, even surface, which may be carpeted or tile.  
• Worker often works alone both with or without directions from supervisor.

EQUIPMENT, TOOLS AND MATERIALS

• Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.
• Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.