Job Posting Start Date 03-17-2026 Job Posting End Date 05-18-2026
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Product Support Engineer
Responsibilities:
Supervision of personnel engaged in the troubleshooting, repair and maintenance of manufacturing equipment in order to attain goals consistent with quality, cost and delivery requirements.
Principle Accountabilities:
- Coordinate technical resources as needed to support a 24/7 manufacturing operation.
- Understand manufacturing and test equipment concepts, technologies and techniques.
- Define equipment maintenance requirements, identify root-causes of equipment failures and develop hands-on troubleshooting skills of team.
- Work with other engineering stakeholders and customers on problem solving.
- Support team on technical issues, request additional resources as required.
- Provide information for management decisions from a technical and technical cost perspective.
- Confers with management, engineering, and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.
- Maintain a safety-first environment for all employees.
- Ensure team is documenting all work per procedures.
- Maintain a quality mindset with all employees.
- Develop team using structured training and assessments.
- Able to read, comprehend, and interpret complex instructions.
- Write routine reports and correspondence.
- Hiring and performance management of team
- Meet KPIs for department as required by management
Required Experience:
- Associate degree in a technical field or equivalent experience
- 3+ years related experience in a technology-based industry, where a mix of automated and manual assembly techniques is utilized.
- 3+ years management / supervisory experience
- 5+ years’ experience as a maintenance technician
- Minimum 2 years’ experience working with manufacturing of medical devices or other highly regulated products.
- Experience in supporting of high-speed assembly systems (>20ppm)
- Knowledge of automation systems and tools - robotic, vision, material handling, Conveyors, PLC, HMI, Pick-Place-Pack, Inspection/Test methods.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Pay Range (Applicable to Illinois)
$82,300.00 USD - $113,100.00 USD Annual
Job Category
Production Engineering
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).