As a Process & Business Analysis Capability Lead within our Performance team, you’ll drive the development of skills and competencies for process and business analysis specialists, embedding Lean ways of working across the organisation. You’ll manage the Centre of Excellence, maintain toolkits and templates, and lead the community of practice to ensure consistent, high-quality delivery of change. This is a strategic role focused on capability building, stakeholder engagement, and continuous improvement.
Develop and manage competency frameworks and training for process and business analysis specialists.
Design and maintain process improvement and business analysis toolkits for projects and continuous improvement.
Manage the community of practice, organising events and promoting engagement.
Maintain SharePoint sites and content to deliver an excellent user experience.
Collaborate with stakeholders to gather feedback and improve capability offerings.
Work closely with related capability leads (project, change, benefits) to ensure integrated practices.
Promote Lean principles and support career development pathways for specialists.
Strong understanding of process improvement and/or business analysis practices.
Demonstrable experience applying tools and techniques in these areas.
Excellent planning, prioritisation, and stakeholder management skills.
Strong communication and analytical ability.
Proficiency in SharePoint and content management practices.
Desirable: Lean Green Belt, IIBA certification, strategic thinking skills.
Private healthcare and physiotherapy
24-hour Virtual GP service for you and your household
26 days annual leave (rising with service)
Competitive pension scheme – Anglian Water double-matches your contributions up to 6% (up to 18% combined)
Bonus scheme
Flexible benefits and working culture
Life Assurance (8× salary) and Personal Accident cover
Enhanced family leave policies
Great discounts and perks
We’re committed to creating a workplace where everyone feels they belong. We’re proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we’re a Disability Confident employer.
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