Policy Management Manager

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The System Policy Management Manager provides system-level strategic leadership, administrative direction, and oversight for policy governance and lifecycle management. This role is accountable for establishing and maintaining a consistent, effective, sustainable, and integrated policy management program across the organization. As a working leader, the role sets enterprise direction, ensures accountability, and drives continuous improvement of policy-related processes, tools, and outcomes.

Job Description:

JOB RESPONSIBILITIES:

• Establish, lead, and continuously refine system-wide and regional policy governance models, including oversight committees, approval pathways, and escalation processes.
• Define and maintain enterprise standards for policy hierarchy, authorship, approval authority, applicability, and document structure.
• Set clear expectations and accountability for policy lifecycle performance, including review cycles, approvals, implementation, and sunset/archival practices.
• Educate, support, and guide system-wide policy teams in understanding and applying governance standards and policy management processes.
• Lead the selection, implementation, and optimization of policy management tools, systems, and workflows to support consistency, efficiency, and compliance.
• Provide oversight and direction to the Policy Management Coordinator and collaborate with policy owners to ensure standardization, clarity, and usability of policy documents.
• Actively engage in complex or high-impact policy work as needed, serving as a subject matter expert and escalation resource.
• Design and oversee system-wide education, training materials, templates, and resources to support effective policy development and management.
• Identify opportunities to simplify policy processes, reduce administrative burden, and improve system-wide adoption and compliance.
• Monitor, analyze, and deliver regular metric-driven reporting to executive leadership and oversight committees on policy governance effectiveness, lifecycle performance, compliance trends, and risk-related indicators.

QUALIFICATIONS:

• Education:
  • Bachelor’s degree in healthcare administration, nursing, business administration, or a related field required.
• Experience:
  • Five or more years of progressive experience in healthcare policy governance, compliance, risk management, or clinical/administrative leadership.
  • Previous experience leading teams or functional programs.
  • Proven ability to operate effectively within complex, highly regulated healthcare systems.
• Skills:
  • Strategic thinking with demonstrated experience in governance design and implementation
  • Ability to lead through change and influence across multiple levels of the organization
  • Strong analytical, judgment, and decision-making capabilities
  • Excellent organizational, interpersonal, verbal, and written communication skills
  • Highly organized and detail-oriented with the ability to manage multiple priorities
  • Working knowledge of healthcare regulatory guidelines, accreditation standards, and compliance requirements preferred

QUALITIES:

• Ability to support, advance and live our mission and evidence of such:
  • Mission – Our reason for Being - To advance the health of our communities through excellence and discovery, inspiring each person to live their unique best life
• Ability to support, advance and work toward our vision and evidence of such.
  • Vision - Who we Aspire to be - To be your trusted partner, transforming health care for everyone every day
• Commitment to and evidence of demonstrating our guiding principles.

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Corporate Office - Neenah,Wisconsin

Overtime Exempt:

Yes

Worker Shift Details: