P&C Governance, Projects and Metrics Analyst

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

The Opportunity

Cochlear is seeking a highly motivated P&C Analyst to support the Director, Governance, Insights, and Impacts. This role will take a People & Culture (P&C) Value Chain view, covering planning, performance measurement, and insights that link business strategy to P&C execution. You will play a key role in strengthening governance, driving continuous improvement, and enabling global P&C decision-making.

Responsibilities Include

• Coordinate the surfacing, planning and scoping of global P&C strategic initiatives
• Support the implementation of the P&C Governance Framework
• Facilitate P&C communication processes and planning
• Support P&C initiative working groups with project and change management, ensuring action-oriented discussions and decision-making
• In conjunction with reporting team, develop and deploy P&C service performance metrics and People Scorecard / Dashboards with a focus on adoption
• Manage library of internal P&C templates and knowledge resources
• Support continuous improvement initiatives and strengthen change management capabilities
• Capture Voice of the Customer (VOC) insights to improve demand management and service delivery

What Makes This Opportunity Unique?

Exposure to global P&C operations, governance forums, and senior stakeholders. Hands-on experience in shaping P&C strategy, processes, and performance measurement. Involvement in transformational initiatives such as intranet UX improvements and People Scorecard development. Opportunity to work in a global organisation headquartered in Australia with operations across the United States, Europe, and Asia Pacific.

About You

You are a structured, collaborative, and influential professional with strong analytical and communication skills. You are motivated by continuous improvement, enjoy working with stakeholders across the globe, and are comfortable managing multiple projects simultaneously. You thrive in a fast-paced environment and are committed to delivering business value through effective governance and performance management.

Required Skills

• Project management and coordination skills
• Change management experience (a plus)
• Excellent stakeholder management and influencing skills
• Strong communication skills across multiple channels
• Systems-thinking and analytical skills
• Ability to facilitate working groups and governance forums

Desired Skills

• Knowledge of HR/P&C processes and technology
• Experience in process improvement or continuous improvement initiatives
• Ability to translate strategy and business priorities into actionable plans
• Strong Excel, PowerPoint, and data reporting/dashboard skills
• Global experience and understanding of diverse business environments
• UX design experience (intranet) – nice to have

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

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