The Role…
We are seeking an experienced Night Porter to join our team. The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You´ll love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have small electric floats to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey.
Full driving licence is required for the role and due to our insurance policy you must be over 21 years of age. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties
- Welcome guests and assist with luggage on arrival and departure
- Escort guests to rooms and provide a warm introduction to the House when required
- Support Front of House with guest requests and general assistance
- Maintain cleanliness and organisation of luggage and vehicles
- Assist with deliveries, room moves, and internal requests as needed
- Conduct regular checks of public areas, reporting any issues or hazards
- Support other departments during busy periods to ensure smooth operations
- Always represent Soho House standards, values, and service style
What we are looking for...
A successful Night Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. Ideally you will have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions