Overview
We are seeking a skilled Level 2 Network Engineer with strong hands-on experience supporting and managing Cisco Meraki network environments. The ideal candidate will have 5+ years of professional network engineering experience, strong troubleshooting capabilities, and the ability to support routing, switching, wireless, firewall, and SD-WAN technologies in a distributed enterprise environment. This role collaborates closely with senior engineers, escalates complex issues appropriately, and ensures reliable network operations across all locations.
Key Responsibilities
Network Support & Administration
- Provide L2 support for Cisco Meraki environments, including MX, MS, MR, MV, and MT product lines.
- Perform configuration updates, network changes, and routine maintenance under established standards.
- Assist with onboarding new sites, devices, and network services.
Troubleshooting & Incident Resolution
- Diagnose and resolve network issues escalated from the service desk or field teams.
- Troubleshoot Layer 1–3 issues related to switching, routing, wireless, VPN, and security.
- Perform packet captures, log reviews, and Meraki Dashboard analysis to identify root causes.
- Escalate complex or systemic issues to L3 engineering with clear documentation.
Network Monitoring & Optimization
- Monitor network health, performance, and alerts using Meraki Dashboard, SNMP tools, and monitoring systems.
- Proactively identify potential issues and recommend improvements or preventive actions.
- Assist in firmware upgrades, device replacements, and capacity planning efforts.
Configuration & Deployment
- Support configuration and deployment of Meraki switches, access points, firewalls, and SD-WAN appliances.
- Implement VLANs, DHCP scopes, routing updates, and wireless SSID adjustments as directed by L3 engineering.
- Ensure adherence to security and network configuration standards.
Documentation & Collaboration
- Maintain accurate documentation, including network diagrams, device inventories, and SOP updates.
- Collaborate with project managers, field engineers, and senior network engineers during deployments or network changes.
Required Qualifications
- 5+ years of professional network engineering or network support experience.
- Hands-on experience with Cisco Meraki platforms (MX, MS, MR required; MV/MT preferred).
- Strong understanding of TCP/IP, DHCP, DNS, VLANs, STP, trunking.
- VPN fundamentals (AutoVPN, client VPN).
- Familiarity with cloud networking integrations (Azure) preferred. VNET, Gateways, Firewalls, NSGs, Routing, etc.
- Understanding of DNS architecture, design and troubleshooting (public and private)
- Basic routing concepts (static routes, OSPF/BGP exposure a plus).
- Wireless troubleshooting and RF basics.
- Experience supporting enterprise or multi-site networks.
- Ability to interpret packet captures and use diagnostic tools.
- Strong communication, documentation, and customer-service skills.
- Certifications preferred but not required: CMNA, CCNA, Meraki Specialist.
Soft Skills
- Strong analytical and troubleshooting skills.
- Reliability and attention to detail in operational tasks.
- Ability to follow established processes and escalate appropriately.
- Team-oriented, collaborative mindset.
Work Environment
- Participation in an on-call rotation may be required.
- Occasional after-hours support for maintenance or outages.
- Travel to remote sites as needed.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.