About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
At Flow, we know first impressions matter — and that your first days and weeks in a new community can define your whole experience. The Move-in Experience Agent ensures every new Neighbor joining Flow has a seamless, human, and joyful onboarding into both their home and their community. This role bridges hospitality and operations, guiding each new Neighbor through every stage of their first month — from the moment they sign their lease to the day they feel truly at home. The output of this role is simple but profound: Every New Neighbor who moves into a Flow building feels caringly integrated into their community within their first 30 days.
Moving into a Flow Community is not a transaction — it’s an experience of care, curiosity, and new connections that help every Neighbor feel a deep sense of belonging. At Flow, our Move-in Experience transforms the logistical act of moving into a curated, month-long journey of integration. We believe that in the first 30 days, our Neighbors are most open to connection, discovery, and delight — and it’s our job to meet that moment with care, organization, and intentional hospitality. The Move-in Experience Agent brings this to life. Acting as the Move-in Advocate for each and every new Neighbor, they ensure that every step — from digital onboarding to first event attendance — is guided, personal, and complete.