The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.
Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public.
Welcoming: We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.
Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.
Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.
Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.
Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.
If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.
The City and County of Denver offers a competitive salary commensurate with education and experience. The targeting hiring range for this position is $. We also offer generous benefits for full-time employees which include but is not limited to:
Four (4) Medical Plans, Dental, Vision Insurance
Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan
PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
CARE Bank, Family Leave Benefits
Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
Learning and Development Opportunities; Courses and Career Development Resources
EcoPass (unlimited free RTD bus/train rides)
For more information please visit our website.
This position requires a flexible attitude for working in outreach including a variety of connectivity, bumpiness, motion, climate and environmental factors that could impact working conditions. This includes a large amount of outdoor work.
The schedule will be determined by the needs of the department and may include weekend and evening hours.
This position is based at the Central Library, which has no free parking. Our business office hours are 8am to 5pm, with occasional evenings and weekends.
The Mobile Services and Outreach Department’s reach spans across the city of Denver, meeting community members where they are to provide library access. Utilizing a mobile fleet, we visit 96 locations throughout the city including schools, older adult facilities, shelter locations, and food access sites to connect the community with library resources. We work to break down barriers to the library by providing resources and materials, including intergenerational programming, to a diverse customer base outside library locations, creating positive experiences for library customers as they visit the bookmobile.
DPL is hiring a Mobile Services Library Supervisor to help lead the strategic deployment of outreach throughout the city of Denver. In this position, you will supervise library program associate staff, librarians, and oversee daily operations of the bookmobiles. You will strategize and collaborate on staffing deployment for the department, while utilizing mobile tools, including driving large vehicles, to increase library presence in the community. You will be working on complex schedules while fostering community connections with numerous partner organizations throughout Denver. The ideal candidate must be a flexible, strategic thinker, and committed to providing a welcoming environment for all customers with the ability to foster curiosity by promoting our services throughout the community.
As a supervisor, you will use an equity-driven approach as you determine work priorities and develop schedules to provide staff coverage; work with direct reports on performance and engagement as a group and individually; develop work-related goals; provide performance feedback in one-on-one settings, as well as yearly performance reviews; coach for improvement; and oversee time cards and leave requests. This position works closely with the Community Outreach Manager to conduct hiring interviews and select high quality candidates that represent a wide array of perspectives and life experiences, and serve as person-in-charge in the branch Community Outreach Manager’s absence. In this position, you will also assist with the maintenance and safety best practices of our bookmobiles.
Knowledge of trauma informed care practices.
Ability to recruit, train, connect, motivate, and retain an equitably diverse team that is reflective of the community.
Ability to handle multiple responsibilities, prioritize and set boundaries.
Ability to demonstrate innovation and flexibility.
Ability to work flexible hours, including some nights and weekends.
Ability to evaluate staff, set goals and priorities to help staff reach a targeted outcome.
Ability to support organizational goals to maintain morale, to coach staff, and implement progressive discipline if necessary.
Ability to steward all location activities through scheduling and assigning work to ensure service needs are met.
Ability to calmly listen and respond to customers' complaints and emergency situations.
Ability to interpret and communicate library policies to staff and customers.
Ability to coordinate and implement emergency preparedness standards to ensure a welcoming environment for customers and staff.
Ability to oversee vehicle maintenance to ensure a welcoming environment for customers and staff.
Excellent customer service skills, including the capability to provide equitable, trauma informed and empathetic customer service drawn from lived experiences and knowledge of IDEA concepts and practices.
Knowledge and experience with community engagement practices.
Experience with complex schedule and operations management.
Experience with event planning and community partnership building.
Ability to work in a physically demanding environment with continuous lifting of objects weighing up to 50 lbs and moving heavy carts in tight spaces. Much of this work is done in an outdoor environment.
Experience with program design and evaluation.
Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Including the ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers and community.
Ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner including setting boundaries and safety expectations with staff and community members.
Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.
Ability to safely operate large vehicles.
Master’s degree in library and information science from ALA accredited institution of higher learning or equivalent degree in related field as required.
Three (3) years of supervisory experience in a retail or public service operational setting, or three (3) years of professional library experience with at least one (1) year in a leadership role.
No substitution of experience for education is permitted.
Additional appropriate education may be substituted for the minimum experience requirements.
Second language proficiency preferred.
Don't let a "checklist" hold you back! Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification. If you're reading this and feel a true passion for making an impact, we wholeheartedly encourage you to apply, as an equal combination of education and experience will be considered for all applicants. Your excitement for this work matters just as much as your resume.
Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date.
Offer of employment contingent upon successful completion of criminal history and employment verification
All Denver Public Library employees must apply through their internal profile.
Ready to learn more and see how you can contribute? Visit us at denverlibrary.org and connect with our community on Facebook, Twitter, Instagram, YouTube, and LinkedIn.
Job Profile
LQ3486 Library SupervisorTo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
UnlimitedLibrary Hiring Range
$72,534.00 - $96,108.00Target Pay
Agency
Denver Public LibraryRedeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.