Manager, Sales Development

 

About This Role:

 

As the Manager, Sales Development, you will build, coach, and scale a high-performing team of Sales Development Representatives. You will be an impactful part of the revenue function by contributing to coaching playbooks, refining KPIs, partnering with Account Executives, Sales Leaders, and Revenue Operations to ensure SDRs consistently deliver quality pipeline into the broader sales funnel. This is a people-management and operations execution role that requires strong sales DNA, data-driven decision making, and a passion for developing talent.

 

What You’ll Do

 

People Development

• Onboard, train, and coach SDRs to achieve individual and team goals.
• Communicate clear expectations and development plans for team members.
• Conduct regular 1:1s, engagement reviews, and skills development sessions.

Operations Execution

• Build and scale the SDR playbook — outbound frameworks, messaging, objection handling, qualification frameworks, etc.
• Set clear weekly/monthly KPIs (activities, conversions, pipeline contribution, meetings set).
• Monitor team performance metrics and adjust tactics to improve pipeline quality and velocity.

Cross-Functional Alignment

• Align with Account Executives and Sales Leadership to continuously improve handoff conversion and pipeline quality.
• Work with Revenue Operations to refine data, tooling (CRM, cadence tools), and reporting.

Operational Excellence

• Analyze performance trends and report insights to Sales Leadership.
• Champion scalable processes around CRM hygiene, forecasting SDR outcomes, and ramp efficiency.
• Lead weekly team meetings and pipeline reviews.

 

Who You Are

 

Experience & Skills

• Six or more years of experience in sales or sales development, with a minimum of 3 years in a people management role.
• Proven track record of building or scaling SDR teams in a SaaS or technology-driven environment (experience in CRE tech a strong plus).
• Strong understanding of outbound prospecting playbooks – cold calling, email sequences, social selling, and qualification methodologies.
• Data-oriented leader: metrics, dashboards, and forecasts inform decisions and coaching.
• General understanding of CRE demand audience a plus (Appraisers, Lenders, Principals, etc)
• Ability to manage influence through persuasion, negotiation, and consensus-building
• Proven ability to drive the sales process from plan to close
• Ability to articulate the distinct aspects of products and services

Management Attributes

• Strong coaching and training focus with a passion for team growth.
• Excellent written and verbal communicator.
• Ability to influence and collaborate across Sales, Marketing, and Operations.
• High-energy, coachable, and thrives in a fast-paced startup environment.

 

Why Crexi?

 

• Rapidly growing startup with a dynamic work environment
• Flexible team structure with the ability to progress in career
• Health, Dental, and Vision insurance
• Collaborative culture and numerous team activities