Manager, People & Culture – Strategic Projects

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Manager, People & Culture – Strategic Projects

We’re looking for a dynamic and highly organized professional to join our People & Culture team in a role that blends strategic impact with executive-level support. As Manager, People & Culture – Strategic Projects, you will work directly with the Chief People & Culture Officer and the SVP, Global Corporate P&C to deliver comprehensive analysis to support executive problem-solving, design executive presentations and project manage strategic P&C initiatives that shape the future of our organization.

In addition to this strategic work, you will provide day-to-day HR Business Partnering support to employees in our Miami office, collaborating with our Toronto corporate office Business Partners to deliver an exceptional employee experience. This is a unique opportunity to gain visibility at the highest levels of the company while making a tangible difference locally.

What You’ll Be Doing:

Executive & Strategic Support

• Partner with the CP&C Officer and SVP, Global Corporate P&C to manage and execute strategic projects aligned with organizational priorities.
• Prepare executive-level materials, including presentations, reports, and briefing documents for leadership meetings and board updates.
• Lead and coordinate special projects, ensuring timely delivery and alignment with People & Culture goals.
• Support the development of organizational strategies, talent initiatives, and change programs.

Business Partnering for Miami Corporate Office

• Collaborate with the Toronto corporate office HR Business Partners to provide day to day HR support for the Miami corporate office teams, including onboarding, employee-life cycle business process execution, execution of local engagement programing, and employee relations.
• Act as a liaison between local leadership and the global P&C team to ensure consistency in policies and cultural initiatives.
• Contribute to creating an inclusive and engaging employee experience.

What You Bring:

• Bachelor’s or graduate degree required.
• 3-5 years of consulting experience on projects where significant qualitative and quantitative analysis is necessary.
• Excellent communication and presentation design skills for senior audiences.
• While HR Business Partner experience is a plus, the ideal candidate must have an interest in providing day to day HR support.
• Strong project management skills and ability to deliver complex initiatives in a matrixed organization.

Who You Are:

• A proactive self-starter who thrives in a dynamic environment.
• Strategic thinker with exceptional relationship-building and partnership skills.
• Detail-oriented, results-driven, and culturally intelligent.
• Comfortable balancing operational HR activities with strategic projects.

This role will be a Hybrid working model, which will require 3 days per week in the Miami Four Seasons Corporate Office (3 days per week) located at 1441 Brickell Avenue, Suite 1007, Miami, Florida. #LI-Hybrid
 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf