It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
The Field Standards job family at Dutch Bros is dedicated to ensuring the highest quality of our operational systems and customer experiences, in line with our mission of spreading positivity and connection. Team members are responsible for maintaining clear and accessible documentation of all operational standards, participating in the change management process for updates, and collaborating with Field Services teams (Optimization, Technology, QA) and other HQ teams to identify areas for improvement. Their activities include defining quality standards, auditing processes, and monitoring outputs to ensure compliance with both internal and customer expectations. By upholding these standards, the Field Standards team plays an integral role in delivering consistent, exceptional experiences that reflect the heart of Dutch Bros.
The Manager Level typically includes the following responsibilities:
- Manages a small to mid-sized team of experienced professionals who exercise latitude and independence in assignments.
- Manages the delivery and implementation of elements of the department/function's short-term operational plan.
- Contributes to the development of new products, processes, standards, or operational plans that affect overall function results.
- Influences stakeholders outside of the job area on policies, practices, and procedures.
- Responsible for modifying processes, systems, or products to improve job area or departmental performance.
- Typically possesses advanced knowledge and skills in a specific technical or professional discipline, with an understanding of the work's impact on other organizational areas.
Compensation:
DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!