Manager Controllership, Cash Accounting (L09)

Job Description:

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise, and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organizational Overview:

Controllership organization within Finance COE responsible to monitor day-to-day accounting activities involved in Synchrony business. Controllership mostly covers Cash Accounting, general accounting, client accounting, reconciliations, closing & reporting, system maintenance, governance related sub-processes. Every process contributes to our quarterly & annual financial close process and ensure that we have accurate external reporting.

Role Summary/Purpose:

This role will assist in leading the Cash Accounting process- Cash Balancing including daily balancing of cash in bank and cash in transit activity, month-end close and analysis, and month-end reconciliations.  This role will assist with payment posting processes, projects, adhoc requests, and other duties assigned.  The manager will develop and monitor performance metrics to measure capacity and process effectiveness, drive process improvements, ensure team has appropriate process knowledge. The manager ultimately has responsibility for oversight of the team but is expected to be able to perform any of the tasks that the team is responsible for and is expected to assist with tasks as needed.

Key Responsibilities:

• Maintain a thorough understanding of end-to-end Cash Accounting processes, including transaction flow, key systems and data sources in order to provide expert guidance to support the proper recording of financial activity in accordance with GAAP and SYF accounting policies

• Oversee the performing of Cash in Bank, Cash in Transit Balancing, Suspense, and Allegro, including resolution of variances, and preparation of the month-end reconciliation support.

• Ensuring Completion of daily balancing/tasks for all assigned accounts and monitoring of aged items in accordance with assigned thresholds

• Detailed knowledge of process flow of assigned accounts and Blackline balancing procedures

• Hold Open Items calls to review accounts ensuring proper follow ups for open balances, review Dashboard and close sheet files ensuring proper documentation.

• Research/follow up on all reconciling items for assigned accounts with strong root cause/action plans documented.

• Work closely with vendor and cross-functional teams

• Initiate and drive Process improvement ideas for Cash Balancing process and implementation of small to large scale improvements

• Month-end responsibilities including journal entry review and reconciliations in accordance with SYF standards

• Support of Governance initiatives such as job aid reviews, updates, and testing

• Support of internal and external audits and internal control reviews

• Support ad-hoc reporting requests

• Other duties as assigned

Required Skills/Knowledge

• Bachelor’s degree in Accounting or Finance and a minimum of 3 years of accounting experience in the banking or financial services industry; or in lieu of a degree, a minimum of 5 years of experience in the banking or financial services industry.

• Prior experience in Blackline reconciliation, manual journal entries, month end closing and reporting etc.

• Excellent analytical and problem-solving skills

• Software Skills (Excel, Word, PowerPoint)

• Excellent organization and follow up skills

• Excellent communication skills – both oral and written

• Ability to execute in a fluctuating environment

• Demonstrated commitment to quality and customer service

Desired Skills/Knowledge:

• Experience with banking system (Reval)

• Experience with cash in bank and cash in transit processes

• Experience with Oracle

• Prior Banking Experience

• Prior experience leading team or assisting management with processes

Eligibility Criteria:

Bachelor’s degree in Accounting or Finance and a minimum of 3 years of accounting experience in the banking or financial services industry; or in lieu of a degree, a minimum of 5 years of experience in the banking or financial services industry.

Work Timings: 4 PM - 1 AM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)

We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.

Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday.

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L04+ Employees can apply.

Grade/Level: 09

Job Family Group:

Finance