Maintenance Technician OTC

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Job Purpose:

• To ensure the site is exceeding its required Customer Service level, the Technician will react rapidly; apply standard approach to fault finding and rectification, to minimize MTTR
• Ensure the production equipment is maintained correctly and available to achieve the Site Goals
• Generate innovative and creative engineering solutions to reduce day to day performance variation, deliver effective maintenance and minor capital project and drive improvement in; continuous improvement, safety and compliance

Key Responsibilities:

Compliance, including but not limited to:

• Follow engineering safe practices e.g. LOTO, PTW, Only Takes a Minute RA.
• Diagnosing and rectifying the root cause of faults, in a timely logical manner, utilising available evidence, appropriate documentation, tools and techniques.
• Perform corrective and planned maintenance tasks and ensure the correct closure of works orders i.e. PMs and CMs from MERPs including calibration activities, Safety and Quality Critical maintenance tasks.
• Initiate and assist with the resolution of RCAs (Root Cause Analyses) and Changeover/Deviation AARs and completion of resulting actions.
• React to and drive the reduction in short stops and breakdowns. Effectively communicate issues and ensure the correct use of the escalation process.
• Ensure compliant and effective use of removing and returning parts to engineering stores.
• Responsible for contributing to the accountability process in own local area, updating line boards with Engineering Quality, Safety and Maintenance issues.
• Assist and deliver improvement projects to reduce breakdowns and short stops.
• Developing best practices for carrying out maintenance tasks in the form of Engineering documentation.
• Ensure compliance with site standard operating procedures and MyLearning
• Attend/complete compliance training e.g. GMP, SOP, as specified in individual learning plans
• To ensure that GMP, Quality, Health and Safety processes are adhered to in all aspects of the role
• Work individually and within a team to minimize MTTR. Work effectively on prioritized breakdowns and issues.
• Review, highlight or update Engineering documents, fault finding guides and maintenance instructions.
• Cascade knowledge within your team
• Support and work with the Production Engineers to ensure effective transfer of information and knowledge.

Required Knowledge / Education / Experience:

• Completed an Engineering Apprenticeship or obtained an NVQ in an Engineering Discipline. BTEC or C&G accredited (or Similar)
• Experience of working in an FMCG environment
• Proven history of working on similar machinery and under pressure to achieve compliance in Safety, Quality and performance

 

 

 

 Job Posting End Date

 

 

2025-12-18

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.