Loyalty Operations Assistant (12-month fixed-term contract)

We’re looking for a confident, collaborative, and detail-loving team member to step into the newly created role of Loyalty Operations Assistant — a 12-month opportunity within our iconic Beauty Loop program.
 

The Role You Could Play

This is the perfect opportunity for someone who wants further their operational skills, working on the MECCA Beauty Loop program to ensure seamless delivery of the customer benefits and campaigns. You will partner with a variety of stakeholders to coordinate and manage the stock and inventory of the beautiful rewards that make up our birthday reward’s program. In this role, you will be the first point of contact for Beauty Loop inventory support.

You will be responsible for:

• Coordinate Birthday Stock Production
• Run Birthday Replenishment (Review SOH, Future Forecast, determine how much stock is needed for each store & Release Manual TOs)
• Track and Trace TO - ensuring they arrive to stores on time
• Review and investigate outstanding TOs (Lost in transit)
• Share Birthday ops reporting as required
• Monitor Birthday stock on hand and share back with key stake holders
• Develop strong relationships across all functions, at all levels, to allow for effective collaboration and best-business outcomes
• Look for opportunities to improve efficiency of store operational processes to drive efficacy of programme, sell through, forecasting and inventory management

What You Will Bring

You’re a natural organiser who thrives in a fast-paced, campaign-led environment. You love solving problems, balancing multiple priorities, and collaborating with others to make great things happen.

Ideally, you’ll bring:

• Proven ability to manage complex timelines and multiple stakeholders
• Excellent communication skills with the confidence to lead meetings and align teams
• A high level of attention to detail and a passion for process improvement
• Strong Excel skills and comfort working with data
• Experience in retail operations, inventory management or supply chain (bonus points if you love Beauty Loop as much as we do!)

Your Life At MECCA 

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!  

Some of our other team member benefits include:   

• Professional development programs and first-class digitised learning offering   
• Health and well-being initiatives  
• Reward and recognition programs  
• Access to bonus and incentive programs   
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

​Benefits are subject to company policy, as updated from time to time.  

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.  To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers  

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