Learning & Development Co-ordinator

 

takealot.com, a leading South African online retailer, is looking for a highly talented Learning & Development Co-ordinator to join our team our Cape town Head Office.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market-related, total remuneration package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Purpose of the role:

The Learning & Development Co-ordinator will be responsible for coordinating, implementing, and supporting learning and development programs that enhance the skills and capabilities of our workforce/participants. This role provides essential administrative and logistical support for all learning and development initiatives, ensuring smooth operation of programs while maintaining excellent communication with participants and stakeholders.

Your responsibilities will include:

Program Support and Implementation

• Coordinate the implementation of established learning development programs
• Assist with scheduling and organizing training sessions and workshops
• Prepare and distribute program materials and resources
• Track program attendance and participation
• Maintain accurate program records and documentation

Logistics Coordination

• Arrange appropriate venues, equipment, and facilities for training activities
• Coordinate catering and refreshments for training events when required
• Set up training rooms and technology for sessions
• Manage participant registrations and confirmation communications
• Coordinate travel arrangements for trainers or participants when necessary

Administrative Support

• Process enrollment forms and maintain participant databases
• Organize and maintain digital and physical training materials
• Prepare and distribute pre and post-training communications
• Compile feedback surveys and evaluation forms
• Generate basic reports on attendance and completion rates

Communication and Liaison

• Serve as the primary contact point for program participants
• Respond to inquiries regarding training programs
• Relay information between trainers, participants, and department managers
• Send reminders and updates to participants about upcoming sessions
• Maintain open communication channels with all stakeholders

Resource Management

• Maintain inventory of training supplies and materials
• Order and restock supplies as needed
• Organize and update resource libraries (physical and digital)
• Assist with the preparation of training materials
• Ensure all necessary resources are available for each session

Program delivery outputs

• Coordination of assigned learning programs 
• Timely delivery of all learning programs logistics including venue setup, learning material and communication with employees
• Monthly attendance and completion reports for all learning programs coordinated
• Consolidating learner feedback and summary reports within one week of program completion
• Compile briefing communications for learning program on Asana within the required timelines
• Communicating with all stakeholders on Graduates, Interns and YES learners recruitment
• Coordinate the recruitment process for Graduates, Interns and YES learners i.e scheduling interviews and screening candidates 
• Effective onboarding of all Graduates, Interns and YES learners on Greenhouse, Internet and ensuring that payroll timelines are adhered to.
• Monitor and support Graduates, Interns and YES learners

 

Qualification and Experience Required:

• Bachelor’s degree in Business Administration, Human Resources, Education, or related field
• 1-2 years of experience in administrative support, coordination, or similar role
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Proficiency in Google Suite and Microsoft Suite
• Experience with data entry and record-keeping

 

Competencies, Knowledge & Skills:

• Core Competencies

  • Project coordination
  • Administrative excellence
  • Effective communication skills (verbal & written communication).
  • Attention to detail
  • Reliability and adaptability
  • Understanding quality standards and ability to implement processes that ensures consistent delivery
  • Ability to build and maintain positive relationships with multiple stakeholders
  • Basic skills in addressing and resolving participant concerns or logistical issues
  • Maintaining confidentiality and demonstrating appropriate judgment in handling sensitive information
• Exceptional organisational skills with ability to prioritize multiple tasks
• Strong written and verbal communication skills
• Customer service orientation with a helpful, positive attitude
• Basic problem-solving abilities
• Comfortable with technology and quick to learn new systems
• Detail-oriented with strong follow-through
• Ability to work both independently and collaboratively in a team
• Professional demeanor and discretion when handling confidential information

 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who: 

• is forthright but respectful 
• is an expert at doing, who can not only design but also execute 
• is analytical, able to use data to make decisions 
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours 
• is passionate about the potential of e-commerce and delivering a world-class customer experience 
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster 
• is able to think about problems from a business perspective using technical and product input 
• is curious and challenge the status quo 
• is innovative and enjoys iteration 
• is collaborative 
• will be at the cutting edge of developing new concepts for takealot.com. 
• thinks like an owner of the business. 
• is SMART, has INTEGRITY and is HARDWORKING 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.