Job Description:
The Learning & Development (L&D) Coordinator plays a key role in supporting the design, implementation, and administration of training and development programs across the organization. This role is responsible for assisting in the creation of learning content, coordinating training logistics, managing learning management system (LMS) functions, and supporting employees’ professional growth.
The ideal candidate is highly organized, detail-oriented, and passionate about learning and development. They should have an interest in instructional design, adult learning theories, and corporate training best practices. This role provides a pathway to becoming an Instructional Designer within the organization.
Essential Duties and Responsibilities:
Training Coordination & Support
Coordinate training schedules, track attendance, and ensure all logistics are handled efficiently.
Manage and maintain training records, reports, and LMS data.
Ensure correct enrollments in LMS and complete reports
Content Development & Instructional Support
Collaborate with subject matter experts (SMEs) to refine and update training content.
Support the creation and curation of instructional materials, including eLearning modules, presentations, and job aids.
Assist in developing scalable learning solutions and blended learning experiences.
Manage company branding for consistency across the organization.
Leverage video editing software to update and maintain course content.
Facilitation & Employee Engagement
Gather feedback and assess training effectiveness to continuously improve programs.
Learning Needs Analysis & Development Planning
Conduct learning needs assessments to identify skill gaps and recommend appropriate training solutions.
Certification & Growth Path
Develop expertise in L&D best practices, working toward a CPLP (Certified Professional in Learning & Performance) or SHRM L&D certification.
Gain foundational knowledge in instructional design, learning experience design (LXD), and performance consulting.
Qualifications:
Strong organization and project management skills.
Experience with video editing preferred.
Interest in instructional design and facilitation techniques.
Familiarity with Learning Management Systems (LMS) and eLearning authoring tools is a plus.
Ability to engage with employees at all levels and foster a culture of continuous learning.
Strong understanding of adult learning theories and employee development.
Familiarity with AI tools (copilot).
Experience in supporting call centers and corporate teams is strongly preferred.
Superior knowledge of MS Office, learning platforms (Workday experience a plus), and comfortable learning new technology systems as needed.
Excellent organizational and time-management skills and critical-thinking ability.
Proactive worker detail/results-oriented.
Excellent written and verbal communication skills.
Effective communicator with employees at all levels.
Education & Experience:
Bachelor’s degree in HR, Business, or Related Field.
1-3 years of experience working as a People Partner, HR Generalist, or similar role.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is frequently required to sit for extended periods of time and may be required to talk and listen to employees and/customers
Work Environment:
Employee works in an office setting (Corporate office located in Orem, UT) with potential of working a hybrid schedule (as arranged with leadership)
Greenix is an E-Verify employer. All applicants applying for U.S. job openings must be authorized to work in the United States.