Lilly

Lead Technician - Engineering

US, Concord NC Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism

Engineering Technician – Nights

Responsibilities:

The Engineering Technician is responsible for device assembly and packaging equipment performance, providing first-line technical engineering level support to production processes, as well as supporting area engineering initiatives, process improvements, and project implementation within the Concord Device Assembly and Packaging (DAP) area. This position requires expertise in production processes, complex equipment troubleshooting, commissioning, qualification, and validation activities, and mechanical and automated equipment technologies. The Engineering Technician ensures that equipment is maintained in a qualified state, can be operated safely, and that maintenance activities are appropriately planned and executed in coordination with cross functional alignment.

Key Objectives/Deliverables:

  • Assure that operational, automation and maintenance activities, procedures and practices reflect safety culture and operational excellence.
  • Provide technical support to maintenance and automation technicians by investigating and resolving issues during production and operation of the equipment
  • Perform activities in accordance with cGMPs, site procedures, and applicable regulatory requirements.
  • Identify opportunities to improve quality and reliability using equipment performance data to make technically sound decisions.
  • Effectively communicate with all levels to ensure work activities, escalations, and issues are communicated and coordinated with minimal disruption to operations.
  • Work with the process team, including engineers, maintenance, automation, quality, and operations personnel, to support equipment design, procedures, and engineering studies.
  • Seek out and identify opportunities to improve equipment operational effectiveness and reliability.
  • Provide technical support to engineering by investigating, documenting and resolving issues that require further investigation or support.
  • Transfer knowledge of equipment capabilities and operational techniques to operators, technicians, and engineering.
  • Support implementation of tools and processes that enable operations and engineering to work more proficiently.
  • Participate in periodic reviews of equipment state and qualified condition.
  • Plan and execute small projects for process or equipment improvements or changes.
  • Support contractor and vendor coordination activities as required.

Basic Qualifications:

  • High school diploma or GED.
  • Associate degree in engineering, a technical discipline, or equivalent technical experience preferred.
  • Minimum of 2 years of experience supporting manufacturing, packaging, or device assembly equipment.

Additional Skills/Preferences:

  • Demonstrated ability to work safely in a participative manufacturing environment.
  • Experience in a GMP-regulated manufacturing environment.
  • Strong mechanical and/or automation troubleshooting skills.
  • Demonstrated proficiency in PLC troubleshooting, logical problem solving, and technical right-first-time execution.
  • Demonstrated proficiency with Microsoft Word and Excel, including technical documentation.
  • Ability to work independently with strong organizational skills and attention to detail.
  • Strong interpersonal and communication skills with a customer-service mindset.
  • Responsible for maintaining a safe work environment and supporting all HSE corporate and site goals.
  • Experience supporting highly automated device assembly or packaging equipment preferred.
  • Knowledge of parenteral, device assembly, or packaging manufacturing operations preferred.
  • Experience with computerized maintenance management systems (e.g., Maximo) preferred.

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described. For GMP purposes, the job description should be updated for significant changes. Employees should consult with their supervisor regarding actual job responsibilities.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$33.89 - $54.47

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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