Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Summary of the role:
You will be a part of Levi’s Enterprise Platform Services organization which engineers, implements, and manages the technology required to run a cloud-based technology across the enterprise.
This is a unique opportunity for someone who is passionate about applying cloud technologies and DevOps practices to solving business problems in a unique and innovative way and to help accelerate our digital business transformation.
As a member of the Enterprise Platform Services organization, you will be part of an established but growing DevOps team that is focused on designing and delivering cloud solutions to support business requirements.
About the role:
Key Results:
Responsible for managing and monitoring enterprise Azure infrastructure and services
Responsible for designing and implementing DevOps pipelines
Develops and maintains service capacity forecasts, responsible for the day-to-day capacity and proactive management of services.
Proactively monitors cloud-based service offerings as they move through development, continuous integration, and pre-production, in addition to production itself.
Key Responsibilities:
Ideal candidate should have 7+ years of prior experience working with Azure.
Platform Ops Engineer is responsible for 24/7 availability of Levi’s Enterprise Cloud Services
Front line support for Cloud Monitoring – Infrastructure and Application
Respond, troubleshoot, and resolve production alerts (L1, L2)
Initiate Incident Response for cloud outages
Analyze trends to pro-actively prevent incidents
Participate in Cloud Deployments, Updates and Maintenance; assist in security vulnerability and remediation
Take ownership of environment maintenance and system problems as detected by monitoring and/or as escalated by business users
Ensure availability of all technical operating resources according to SLO and SLA expectations by designing for redundancy of infrastructure and associated services.
Perform lifecycle management for supported platforms, including technical refresh planning and capacity upgrades and participate in the planning and implementation of software product updates.
Establish metrics and monitor the health/utilization of cloud platform resources on a wide scale.
Report on cost and usage across cloud environments and establish tagging mechanisms for allocating costs to different business units.
This position may be asked to serve as a small group lead or serve as an individual contributor depending on the needs of the team.
Key partners & Interaction:
Internal: Technology Teams, HR, Corporate Communications, Brands, Retail
External (if applicable): Managed Services partners, Hardware vendors, Software vendors
About You:
Minimum Education Required: Bachelor’s Degree in technology field
Years and Type of Experience Required:
Experience using two or more of the following toolsets: Ansible, Terraform, Jenkins, XL Release, Artifactory, GitHub, Continuum, PowerShell
Strong knowledge of TCP/IP networking, including routing, subnetting and load balancing.
Experience using automation to manage public cloud infrastructure
Experience consulting with business process and functional unit owners
Basic knowledge of querying and organizing data
Very strong written and verbal English communication skills
Motivated, result-oriented self-starter, curious and inquisitive
Knowledge, Skills, and Abilities Required:
Prepare and present findings, recommendations, reports, spreadsheets, new operating models, and new workflows to all levels of leadership
Creates methodology to measure process performance against established metrics
Fundamental knowledge of managing hybrid cloud environments, private and public clouds.
DevOps Product set including: Ansible, Jenkins and Terraform
Experience with SDLC, Agile, ITIL
Knowledge of Linux and Windows Operating Systems
Complexity and Accountability:
Self-managed and motivated individual with strong communication skills
Ability to perform basic project manager functions
Must have experience with creating reports with Excel Pivottables and spreadsheets, PowerBI a plus.
Business professional who can communicate with nontechnical stakeholders
Must be willing to accept advice from other team members and stakeholders
Must be flexible to change and understand that the end-result is the required aim
Must be able to acquire new skills rapidly and leverage them to implement automation
Must possess the ability to manage cross function team initiatives
Benefits
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.
Here's a small snapshot:
Complimentary preventive health check-up for you & your spouse
OPD coverage
Best in class leave plan including paternity & family care leaves
Counselling sessions to prioritize mental well-being
Exclusive discount vouchers on Levi’s products
We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.