LCS Trade Desk Support Analyst

Job Description Summary

This process‑focused role partners closely with the commercial sales and asset recovery teams to ensure trade‑in quotes are accurately aligned with customer opportunities and executed in full compliance with contractual terms and conditions. The role also collaborates with IT teams to address tool enhancements and defects, ensuring systems integrate effectively to support the trade‑in quoting and recovery processes.

Job Description

Roles and Responsibilities

• Supports the internal Ultrasound and Imaging sales team, confirming trade-in values for GEHC and Non-GEHC medical equipment, and resolving trade-in value discrepancies

• Provide quoting support for sales opportunities involving trade‑in assets.

• Respond to trade‑in valuation escalations, ensuring all compliance requirements are followed and escalating requests appropriately.

• Resolve system type discrepancies by reviewing assets in the trade‑in tool’s “quarantine” bucket to ensure accurate system valuation.

• Guide sales users on processes required to correctly add and manage trade‑in assets.

• Apply working knowledge of medical devices to research installed‑base data, identify system configurations, and determine characteristics that influence valuation and disposition.

• Assist GEHC team members with trade‑related inquiries and cross-functional needs.

• Expedite trade‑in request escalations tied to rush sales orders.

Qualifications/Requirements

• Bachelors degree with minimum of 4 years experience in operational support in a relevant field e.g., sales, supply chain, logistics, operations, analytics, or project management

• Minimum of 2 years working in a matrixed, cross-functional environment

• Strong command of the English language, both written and verbal

• Working knowledge in Excel and PowerPoint

Desired Characteristics

• Master’s degree

• Lean Six Sigma certification

• Strong Healthcare product knowledge

• Experience with Salesforce is a plus

• Experience interfacing and presenting to leadership

• Robust interpersonal skills, with evidence of teamwork and collaboration

• Ability to manage and prioritize several parallel projects, teams, timelines and operational mechanisms

• Flexible remote work schedule, able to adjust availability to work with international teams

About Us

 

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

 

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

GE HealthCare - Creating a world where healthcare has no limits

 

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Additional Information