Last Mile Mobile Solutions Technical Specialist

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

INTERNAL & EXTERNAL JOB OPPORTUNITY

LMMS TECHNICAL SPECIALIST

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2026-2030 seek to reach 2.5 million of the most vulnerable children. This is done through programming in Child Protection, and Education, Nutrition and WASH, and Poverty Alleviation (Resilience and Livelihoods).

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of LMMS Technical Specialist, joining an established and experienced team. This stimulating position incorporates a range of skills and development in multiple areas, allowing for an exciting opportunity for career growth in a dynamic, global organization. It will be based in Kigali, Rwanda and reports to the Knowledge Management, Learning & Systems (KMLS) Manager.

Purpose of the position:

The LMMS Technical Specialist is responsible for strengthening the use of digital systems to enhance Monitoring, Evaluation, Accountability, and Learning (MEAL) processes and program effectiveness. This role leads the deployment and management of the Last Mile Mobile Solutions (LMMS) and other digital platforms to ensure accurate participants and beneficiary profiles and registration, enrollment, household updates, activities tracking, distribution and cash transfer programming. The Specialist will provide training and capacity building to staff and partners and volunteers, ensure the generation and use of timely digital reports for evidence-based decision-making, and support accountability to affected populations through reliable data systems. The position also involves maintaining and upgrading digital platforms, ensuring data quality and security, and collaborating with program teams to integrate digital solutions that improve MEAL systems, learning, and program impact. The Specialist will work closely with Strategy & Programme Quality Team, program team, MEAL team, and the GDT global system Support to ensure that digital tools are effectively leveraged to strengthen MEAL outcomes and enhance program delivery.

MAJOR RESPONSIBILITIES

% of time

Activity

End Results

30%

LMMS & Digital Systems Deployment and Management

• Lead the technical support in installation, configuration, and maintenance of LMMS applications on servers, and mobile devices. in collaboration with National and Global Digital Technology (GDT) support teams’ program, grants and partner Staffs.
• Lead the rollout, administration, and management of LMMS and other digital MEAL platforms within WVR program and grants.
• Provide support on handling issues related to data gaps and system between field mobile devices, and central servers to ensure smooth field operations.
• Ensure effective digital beneficiary registration, enrolment, household updates, activities tracking, monitoring, distributions, and cash transfer activities to ensure data quality mechanism.
• Monitor day to day progress of LMMS in beneficiary registration, enrolment, household updates and distribution activities.

• LMMS and digital MEAL platforms deployed and maintained to ensure reliable functionality across all devices and servers.
• End users (staff, partners, and volunteers) receive timely technical support, reducing system downtime and ensuring smooth field operations.
• Beneficiary registration, enrolment, and household updates conducted digitally with high accuracy and efficiency
• Program activities, distributions, and cash transfers tracked and reported with quality data for accountability and decision-making.
• Data synchronization issues between field devices and central servers minimized, ensuring consistent and complete information flow.

30%

Capacity Building and Technical Support

• Facilitate capacity building and conduct trainings for staff, partners, and volunteers on LMMS and other digital MEAL tools to WVR program, grants, and partner Staffs.
• Provide timely and professional technical support via calls, remote sessions, or emails to WV staff and partners pertaining to LMMS.
• Monitor day to day the use LMMS in beneficiary registration, enrolment, household updates, activity tracking and distribution activities.
• Build organizational capacity to manage, troubleshoot, and effectively use of LMMS digital systems.

• Staff, partners, and volunteers demonstrate improved skills and confidence in using LMMS and other digital MEAL tools.
• Timely resolution of LMMS-related technical issues ensures uninterrupted program implementation and data management.
• Accurate and up-to-date beneficiary data is maintained through effective monitoring of LMMS use in registration, enrollment, household updates, activity tracking and distributions.
• Strengthened organizational capacity sustains effective digital system management.

20%

Data Quality, Analysis, and Reporting

• Ensure high-quality, reliable, and secure digital data collection and management processes.
• Take lead on consolidation, generate and disseminate timely digital reports and dashboards to support program decision-making and share with other stakeholders and donor reporting.
• Collaborate with Knowledge and MEAL teams to analyse data trends for evidence-based learning and adaptive programming.
• Develop mechanisms to validate and verify digital data for accuracy and completeness.

•  Reliable and secure digital data systems ensure accuracy and completeness.
• Timely dashboards and reports inform program decisions and donor reporting.
• Data analysis drives evidence-based learning and adaptive programming.
• Validated data strengthens accountability and program effectiveness.

10%

Data Security, Accountability, Compliance and Learning

• Monitor and maintain the security of LMMS and related data systems, ensuring compliance with organizational and donor requirements.
• Participate in key programming processes, ensuring digital platforms effectively support program delivery and impact measurement.
• Promote the use of digital evidence for adaptive management and continuous learning

•  Ensured secure and compliant management of LMMS and digital data systems.
• Strengthened accountability by aligning digital platforms with organizational and donor requirements.
• Improved program effectiveness through the use of digital evidence for adaptive management and continuous learning.

10%

Collaboration and Coordination

• Work closely with Strategy & Programme Quality, Knowledge, MEAL, and program teams to integrate digital systems into program design and implementation.
• Work closely with the National and Global Digital Technology (GDT) support teams all aspects of the technology readiness and rollout, in addition to providing feedback, upgrades and maintenance of the systems.
• Provide support and guidance on implementation of LMMS
• Share insights and best practices on LMMS usage at the national office with other countries, where relevant

• LMMS Digital systems are effectively integrated into program design and implementation, enhancing evidence-based decision-making and program quality.
•  Smooth technology readiness, rollout, and system maintenance are ensured through strong collaboration with National and Global Digital Technology teams.
•  LMMS is successfully implemented with adequate support and guidance, leading to improved efficiency in beneficiary data management and program delivery

KNOWLEDGE /QUALIFICATIONS FOR THE ROLE

Required Professional Experience

• Hands-on experience in deploying, configuring, and managing digital beneficiary management systems in humanitarian or development contexts.
• Knowledgeable the humanitarian industry and how humanitarian interventions should be organized and implemented.
• Comfortable with the Windows Operating system. Comfortable learning new software (from a user perspective).
• Active use of mobile technologies (Android tablets or phones).
• Experience with one or more M&E digital tools (KoboToolbox, Power BI, Stata, SPSS etc.).

Required Education,

training, license,

registration, and

certification

• Bachelor's degree in Information Technology, Computer Science, Data Science, or relevant field
• At least 2 year’s working experience in humanitarian organization.
• Good working knowledge of (System Services, installing and uninstalling software, creating user groups and setting)
• Solid networking skills – able to set up, securing and administer wireless ad-hoc peer-to-peer networks. Ability to isolate and troubleshoot network connectivity difficulties accordingly and through running IP configuration tools, resetting wireless
• Must have strong analytical, problem solving and organizational skills with an attention to details
• Very comfortable supporting end-users.
• Good written and oral communication skills; strong communication skills to interact with all levels of staff.

Preferred Knowledge

and Qualifications

• Knowledgeable of Relational Database Management and Systems – exposure to MySQL highly desirable, including
•  the use of database management tools (such as MySQL Query Browser and Administrator).
• Advanced computer literacy in MS Office Suite, particularly Excel and Access, and familiarity with Power BI or other visualization tools.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to:

https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know to support

The closing date for submission of applications is 26 November 2025.

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

It is also important to note that: World Vision is a Christian humanitarian organization with a mission centered on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.

Applicant Types Accepted: