Job Description:
- Track in a monthly basis the campaigns completion ratio and costs and prepare monthly reports.
- Perform recall launching registry, communication reinforcement to customers and payment of required fees to the government using SERPRO, SAP or other interfaces or systems that may be applicable.
- Perform repaired units analysis between SERPRO vs. Nissan internal Databases.
- Apply improvements / process automatizations to current department processes.
- Negotiation with NML, NNA and NE for C.R. tracking criteria adjustments, registry & database consistency assurance.
- Lead action plan for C.R. improvement with other countries and regions.
- Control department KPI’s & expenditures;
- Lead field investigation for potential safety issues.
- Conduct technical interviews with customers to support root cause analysis.
- Provide technical support to Legal, Call Center and Communication department
- Conduct statistical analysis of field incidents (Pareto, Weibull, FTA, 5W1H).
- Perform vehicle incident analysis and propose technical report to related areas.
Knowledge/Skills:
- Data analysis;
- Vehicle engineering;
- Supplier knowledge.
Software Knowledge:
- CAD software (e.g., CATIA, SolidWorks),
- ERP systems (e.g., SAP) (Will be considered a Plus)
- Simulation tools (e.g., ANSYS), (Will be considered a Plus)
- Statistical analysis tools (e.g., Minitab) (Will be considered a Plus)
Experience:
- Experience in data analysis.
- Experience in automotive risk assessment and analysis.
Education:
- Bachelor´s Degree in Engineering.
Languages:
- English – Intermediate Level (Advanced will be considered a Plus).
Workstation:
Worktype:
Travel:
- Availability to travel occasionally.
Nissan hires based on the candidate's alignment with the job profile, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or other opinions, national or social origin, economic status, birth, or any other condition.
Resende Rio de Janeiro Brazil