IT Trainee

Responsibilities - your mission 

Finance Systems team:

• Manage Service Now tickets related to user support

• Manage ChaRM requests for system change

• Perform Business Workflows of the Business Processes (SIPOC Diagrams)

• Support project activities

• Update documentation: SOP (Standard Operating Procedures)

• Promote and support CIP (Continuous Improvement Process) initiatives

• Coordinate and communicate closely with all stakeholders involved

Data & IT Security Team:

• Alert Monitoring: Assist in tracking security alerts in several tools.

• Initial Triage: Learn to distinguish between genuine threats and false positives.

• Playbook Execution: Follow established workflows to respond to routine security events.

• Incident Documentation: Help draft technical logs and detailed post-incident reports.

• Cross-Team Shadowing: Observe meetings with Legal and IT to learn compliance communication.

• Threat Research: Research emerging cyber threats to help refine detection rules.

• Metric Support: Help maintain dashboards that track team performance and compliance.

HR Systems:

• Build & Automate: Design, develop, test, and implement custom applications, scripts, and tools to support business needs. Contribute to the automation of repetitive tasks and processes to improve efficiency. 

• Gather Requirements: Collaborate with stakeholders to gather requirements for new features, enhancements, and technical solutions.

• Test & Troubleshoot: Participate in testing automation solutions to ensure they function correctly and meet established quality standards. 

• Document: Help maintain clear and detailed documentation of automation solutions, processes, and configurations.

• Support Users: Assist in preparing training materials for end-users and shadow team members to learn how to offer ongoing support and optimize automated processes.

• Compliance: Learn about and help ensure that automation solutions adhere to critical security protocols and regulatory compliance standards (mainly Data Protection regulation).

Requirements - our ideal candidate will have 

• Recent graduates, bachelor students (from the 2nd year onwards) and mastering students;

• Relevant degree for the area;

• HR Systems: HTML, CSS, JavaScript, Python knowledge is a plus.

• Attention to detail and accuracy;

• Integrity;

• Effective communication skills, both oral and written  

• Ability to work with all organizational level, stakeholder management 

• Language: English - Advanced level 

• Another European language is a plus

Benefits - what’s in it for you 

• Diverse career opportunities within Airbus European core countries or in other regions around the world.  

• A hybrid working model, allowing you to combine onsite and offsite work. 

• A modern office well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.