IT Operations Specialist - Corporate Infrastracture

About the opportunity

Here at N26 the IIT team is continuously trying to optimize and automate manual tasks to cope with the tremendous growth of the company, moving away from the traditional IT into a more DevSecOps approach relying on technology to empower people.

The Corporate Infrastructure (COIN) team builds, manages and supports the systems and infrastructure that power our workplace keeping our users working smoothly, productively, and securely. As an IT Operations Specialist, you’ll help design and scale the infrastructure powering your peers’ day to day work.

If you like to think out of the box, automate all the manual tasks and make people's lives easier, we are looking for you!

In this role, you will:

• Implement and improve systems to manage our growing workplace infrastructure, global corporate networks, A/V infrastructure, and physical security.

• Support our current workplace infrastructure and IT Support with creative ideas.

• Collaborate with partner teams to scale and automate our infrastructure.

• Thoughtfully and inventively incorporate leading third-party software into N26 workplace infrastructure.

• Keep abreast of company growth and industry trends and iterate on automated deployment, configuration, and monitoring.

• Uphold our high engineering standards and bring consistency to the many processes and procedures you encounter.

• Help your teammates by sharing knowledge, mentoring, and supporting.

• Own an issue until the problem has been mitigated and/or resolved.

• Maintain the operational effectiveness of systems in their specialist infrastructure area.

• Conducts ongoing maintenance of infrastructure.

• Maintain an effective working relationship with all key stakeholders, including issues and planned changes within their specialist infrastructure area. 

What you need to be successful:

• Proven experience managing and operating workplace infrastructure components like corporate networks, physical servers as well as CCTV and physical security systems. Knowledge of Cloud computing and VM will be considered as plus.

• Experience scripting in Bash or Powershell in order to automate repetitive tasks. Experience with Infrastructure as Code is desired.

• Proficiency troubleshooting Linux and Windows systems (ideally 2012 R2/2016 & 2019) at the OS level and as part of a distributed system. 

• Experience with server IDRAC and managing.

• Knowledge of TCP/IP, VPN, application network protocols, firewall management, hardware and printing devices with centralised management solutions.

• Comfort discussing technical concepts like network protocols and infrastructure components.

• Eager to inherit new knowledge and to be able to work independently.

• Not to be afraid to grab more complex tasks, even not to be comfortable or have enough knowledge to execute them.

• A learning mindset, regardless of level or experience.

• An empathetic, humble, and customer-focused demeanor.

• Excellent English communication skills, both written and verbal, knowledge of German or Spanish is a plus

• Multi-tasking capabilities and ability to adapt to a fast paced environment.

• Ability to be proactive, self-motivated and learn quickly.

• Troubleshooting and support of meeting room issues.

•  'All hands' events support and troubleshooting.

• Meeting room booking platform hardware support from the infrastructure side

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds. 
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. 

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion