IT Manager

The application window is expected to close on December 15, 2025

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

•  Own projects, solutions, and key responsibilities within a larger business initiative

•  Handle business-critical IT tasks and systems administration

• Research and evaluate emerging technologies, hardware, and software

•  Track and maintain hardware and software inventory

• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions

•  Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions

•  Continuously analyze current processes, technologies, and vendors to identify areas of improvement

•  Manage Help Desk Support

•  Quarterly security reviews

•  Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs

• Train employees on both software and hardware, troubleshoot, and provide technical support when needed

•  Develop and execute disaster procedures, and maintain data backups

• Punctual and regular attendance.

• Ensure process adherence.

• Ability to work in a fast-paced and demanding environment

• Effectively manage a high volume of work

• Perform other duties as may be assigned by management

• Adhere to the Company’s Core Values of Empathetic, Competitive, Adaptable, Consistent and Respectful.
   

Job Required Skills and Knowledge

•  Able to work irregular hours

•  Experience with or knowledge of programming languages and operating systems (Active Directory and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring

•  Expertise with implementing, configuring, and testing solutions

• Must be self-motivated with an ability to manage and organize time and activities.

• Must maintain a professional appearance and follow brand dress code.

• Excellent communication and organization skills.

• Ability to multitask and prioritize important activities.

• Ability to adopt and support new processes and changes to help in employee and customer satisfaction.

• Demonstrate high character and achieve high results.

• Excellent process orientation and extremely accountable for self and sales operations.

• Possess outstanding work ethic.

• Superior customer service skills.

• Maintain effective team member relations.

• Ability to maintain emotional control in stressful situations.

• Able to use/learn to use: dealer DMS system, Microsoft Office Products, Google Suite and other software products as required.
   

Education, Experience and Certification

•  Proven leadership skills

•  Cisco Meraki CMNO/ECMS1 Certification

•  Bachelor’s degree in technology or computer science

•  Strong creative and analytical thinking

•  Professional certifications

•  Cisco CCNP Certification

• High School Diploma or equivalent work experience.

• The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

• Must possess and maintain a valid driver license.

• Must possess and maintain an acceptable Motor Vehicle Record (MVR).