The Operations team at bloomon and Bloom & Wild is split into two sub-teams, although in practice there is a close collaboration between all these sub-teams on a daily basis:
Production and supply chain - centralized around our two main warehouses near Amsterdam and Birmingham the teams run our sourcing, supply chain, production and fulfilment operation. They cover the full range of products we process in our own warehouses: flowers, plants, gifts, food & drinks, packaging material and much more. They optimise for customer satisfaction, On Time-In Full fulfilment, quality and associated COGS.
Fulfilment and Customer Operations - managing our partially outsourced sourcing, production and fulfilment in the UK, optimising our delivery organisation in all countries we are active in and servicing our customers with the Customer Delight team. The team works closely with our partners to achieve operational excellence and optimise for quality and customer satisfaction, delivery performance, capacity and associated COGS.
As part of the ‘Production and Supply chain’ domain, the Central operations planning team is the oil in the machine of our full end-to-end supply chain. In order to ensure an optimal production and fulfilment process in our warehouses, your team is in the middle between the forecasting team, the sourcing teams, the commercial country teams, logistics and the warehouse teams. By understanding the different and opposing needs of all teams, you navigate to optimise for maximum availability of our products to sell, and minimise wastage on our fresh products. By means of your coordination we unlock and utilise the maximum flexibility in our supply chain, in the most efficient way.
You will work alongside our Lead supply planner, who is responsible for our peak planning as well as overseeing our team’s operational coordination, and our planning manager, who currently looks after our flower and plants planning. The role you are applying for is a new role to cater for our growing range of our non-horticulatural products, such as non-flower gifts but also vases and pots, where you’ll be responsible for the end to end planning and digital inventory management.
To excel in this role you need a strong analytical mindset, great Excel and AI automation skills, and to pride yourself in being a meticulous executor and a rockstar in prioritisation. If this sounds like you, keep on reading!