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Posting Reason:
Replacement of a regular positionJob Type:
EmployeeAnticipated Duration in Months (for contracts and temporary assignments):
N/AJob Family:
Academic Administration# of Open Positions:
1Faculty/Service - Department:
Operations_School of Political StudiesCampus:
Main CampusUnion Affiliation:
SSUODate Posted (YYYY/MM/DD):
2026/05/04Applications must be received BEFORE (YYYY/MM/DD):
2026/05/15Hours per week:
35Salary Grade:
SSUO Grade 07Salary Range:
$59,038.00 - $74,574.00About the Faculty of Social SciencesPosition purpose
Welcome and provide information to students about graduate programs, as well as about regulations and procedures. Perform various tasks related to the academic activities of the programs in accordance with the academic regulations of the unit, the Faculty of Graduate and Postdoctoral Studies (FGPS), and the University. Ensure courteous and prompt service that projects a positive image of the University of Ottawa to all its clientele, contributing to the student experience.
In this role, your main responsibilities will include :
Graduate admissions : Identify students’ actual needs in order to inform prospective clients about available programs, admission scholarships, and admission requirements.
Registration : Welcome students in order to inform them about the unit’s, FGPS’s, and University’s procedures and regulations, as well as the registration process.
Scholarships : Act as a resource person for students in order to inform them about regulations and procedures regarding internal and external scholarships.
Program management : Ensure knowledge of program requirements and changes in order to inform students about university services, the comprehensive exam process, thesis project, master’s theses and theses, or other forms.
Faculty: Participate in the recruitment and staffing process for faculty members and professional residents in accordance with the provisions of the applicable collective agreements (APUO, APTPUO).
Management of assistantships and obligations : Participate in the recruitment and staffing process for assistantships by preparing postings, offers, and contracts in accordance with the provisions of the applicable collective agreements.
Financial resources : Prepare, as needed, reimbursement requests, invoice payment requests, and deposits for reimbursements.
Unit outreach : Provide support in the preparation of activities such as conferences, seminars, and unit welcome events by ensuring the logistical support required for smooth execution.
Administrative support : Provide administrative support to the coordinator, program managers, director, and professors of the unit.
Physical resources management : Responsible for the unit’s material inventory and physical space.
What you will bring :
• Knowledge of administration normally acquired through a postsecondary education program or equivalent experience.
• Knowledge of University structures and academic regulations.
• Knowledge of the unit’s academic programs, academic regulations, and procedures regarding admission, registration, and program requirements.
• Experience in analyzing academic records and procedures.
• Experience using computerized systems: word processing, database, spreadsheet, email, Internet, web content management, as well as academic and financial systems.
• Attention to detail in data entry into systems used for computerized academic records and in the transcription of information.
• Experience in bilingual administrative writing.
• Experience in customer service as a first-line resource person.
• Bilingualism (oral and written communication).
Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.