Information Specialist Senior

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Job Description

The Information Specialist Sr collaborates with Data Scientists and Architects to define project requirements, architect scalable Azure Data and Power BI solutions, lead complex initiatives, and provide technical mentorship. The role applies advanced AI/ML and generative AI tools—such as Glean and other enterprise AI platforms—to enhance analytics, improve data quality, and accelerate deliver

We are looking for a Information Specialist Sr who will:

• Expert knowledge of data architecture and modeling, including star/snowflake schemas, semantic modeling, enterprise data layers, and performance optimization.
• Advanced proficiency in SQL and DAX, including tuning complex queries, optimizing models, and improving large-scale BI performance.
• Strong ability to architect, evaluate, and optimize Azure Data solutions, including pipelines, orchestration, storage, and analytics services.
• Expert ability to design and review scripting/automation solutions in PowerShell, Python, Bash, or similar languages, and provide technical guidance to others.
• Advanced experience using AI/ML and generative AI tools—such as Glean, Copilot tools, Fabric AI/AI Studio, and other enterprise AI platforms—to enhance analytics design, improve data quality, streamline workflows, and guide team adoption.
• Deep understanding of BI best practices, including governance, security, workspace administration, deployment workflows, and lifecycle management.
• Ability to lead technical discussions and provide architectural direction, including reviewing solutions, mentoring junior and mid-level engineers, and raising engineering standards.
• Exceptional troubleshooting, diagnostic, and root-cause analysis skills, with an ability to resolve complex data, modeling, and system integration issues.
• Strong decision-making and technical leadership abilities, with the capability to translate ambiguous business needs into scalable, high-quality solutions.
• Ability to drive process and standards improvements, influence data practices, and contribute to strategic analytics initiatives.
• Strong collaboration and communication skills, capable of working with architects, Data Scientists, business leaders, and cross-functional teams to align on requirements and deliver effective solutions.
• Ability to manage competing priorities, operate in fast-paced environments, and guide others in balancing workload and quality.
• Strong interpersonal skills, including the ability to mentor, influence, and support team members across technical and business domains.
• Proficiency with enterprise productivity tools, documentation systems, and Microsoft Office applications.

Is this opportunity right for you? We are looking for candidates who have:

• A bachelor’s degree in computer science, Computer Information Systems or a related discipline.
• 5+ years of experience in data architecture, data governance, data transformation, and enterprise data modeling.
• Extensive experience designing complex data models, semantic layers, and scalable Azure Data solutions (e.g., Azure Data Factory, Synapse, Azure SQL, Lakehouse architectures).
• Advanced experience developing Power BI solutions, including data modeling, DAX optimization, performance tuning, governance, and workspace administration.
• Strong expertise in SQL, DAX, and working with large-scale relational, OLAP, and distributed data platforms.
• Experience leading end-to-end solution delivery, including requirements refinement, architecture design, development oversight, deployment, and production stabilization.
• Hands-on experience using AI/ML and generative AI tools—such as Glean, Copilot tools, Fabric AI/AI Studio, and other enterprise AI platforms—to accelerate analytics, improve data quality, automate workflows, and enhance solution design.
• Experience mentoring and guiding junior and mid-level engineers, providing architectural direction, and conducting design and code reviews.
• Strong background in ETL/ELT design and optimization, including data pipelines, orchestration, and data quality frameworks.
• Experience establishing or contributing to data governance standards, metadata management, lineage documentation, and best practices.
• Proven ability to collaborate with architects, Data Scientists, business leaders, and cross-functional teams to deliver high-impact analytics solutions.
• Strong experience working within Agile, SDLC, and ITIL operational environments and contributing to process improvements.
• Experience troubleshooting and resolving complex data, modeling, or analytics issues across environments (dev/test/prod).

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.