Indirect Channel Account Manager B2C

, India

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

May 5, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

Are you apt to be part of the accelerated growth in the Consumer Industry and win across a diverse value chain? Join our team and you would be the HERO of this blockbuster movie called “Transformers of Shell India's success”.

Where you fit

Consumers in India are highly selective and hugely receptive in picking out a brand they can trust. Shell India have an exciting plan to reach out to such consumers through a value chain comprising of Trade, Garages, Franchise Workshops & Mechanics. Distribution to these value chains is led by a team of dedicate Sales reps managed by capable Distributors.

As an ICAM, you are responsible for inspiring, motivating and managing the distributors and their customers. You would need to ensure that our Indirect Channel distributors are aligned to our goals, strategy, and practices, and capable of delivering the CVPS to our preferred customer segments.

What’s the role?

As Indirect Channel Account Manager, you would lead from front and be an inspiration for the Distributor Sales Reps to excel in Sales basics of Coverage, Penetration & Throughput, and through that deliver the business plans for the territory. Every moment of your day as an ICAM will be action packed and a perfect opportunity for the HERO to emerge and take the business to Victory.

Other accountabilities are as follows:

• Agree, monitor and achieve sale targets using Global Indirect Channel process and tools (e.g. Shell Lubricants DVP) and Global CVPs and contribute to the overall team performance.
• Financial performance indicators: Volume, Proceed, C3, (overall & premium) Credit OD/DSO, and Controllable Costs.
• Fully utilize the use of sales force automation program to maximize the distributors performance and productivity by placing the correct KPIs and dynamically advancing the QBR template to support the RTM plan including: Business Plan quality, CPT, Pipeline Strength, target Delivered and financial performance per Distributor.
• Appreciate and understand the local and global trend in growing the branded shops and proactively support the network growth and maintain high operational and customer service standards.
• Implement and maintain a sustainable Distributor network that complies with the Route to Market strategy (Profile, Contract, Resources, and Legal etc.).

What we need from you

• Bachelor’s degree in any field, with around 5–6 years of experience selling B2C products.
• Significant Sales experience, with proven success in developing profitable business, preferably with Channel and Customers.
• Previous Distributor/ Indirect Management experience is necessary.
• Demonstrated ability to provide consultation to Distributor(s).
• Strong interpersonal skills and able to build trust and constructive relationship with Distributor.
• A good overall understanding and experience of the Lubricants business is desired, but not essential- A - Bachelors or Master’s degree, preferably in business.

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.

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What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

Language Requirement: Telugu

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Who We Are

Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future.

Shell is a customer-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell-branded retail service stations.

Our approach

Powering Progress sets our strategy to become a net-zero emissions energy business by 2050, generating value for our shareholders, our customers and wider society. As we move forward on this journey, we will power lives and respect nature while maintaining our core values of honesty, integrity, and respect for people.

Our values

At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.