Global Mobility Technology Project Manager

Company:

Mercer

Description:

As Global Mobility Technology Project Manager you’ll have the opportunity to coordinate software implementation projects for new clients, as well as support and maintain existing client systems. You will gather requirements, configure new functionalities, troubleshoot, replicate application issues, and test system upgrades, while coordinating the efforts of project teams. This role combines project management, business analysis, and client relationship management.

This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Independently coordinate and deliver multiple implementation projects on time, utilizing both internal and external resources
• Assist with the Client Support model when needed
• Prepare comprehensive project documentation
• Build and manage strong relationships with clients and all project stakeholders
• Analyze companies' international mobility policies and expatriate compensation packages
• Perform business analysis for the international assignment lifecycle and apply best market practices
• Create project deliverables such as user manuals and business documentation, including workshop and webinar notes
• Coordinate and peer review work of project team members as well as carry out individual implementation work
• Support Mercer Consultants in delivering information in non-standard formats during the RFP process
• Provide user training on system configuration and usage

What you need to have:

• Minimum 2 years of project management or business analyst experience in a technology environment
• MA or BA degree • Working proficiency in English; German is a plus • Passion for continuous learning and software implementation
• Strong time management and prioritization skills, with the ability to meet deadlines
• Excellent communication and negotiation skills
• Ability to work independently and thrive in a hybrid role that includes project management, configuration, implementation, and BPC tasks
• Comfortable working in a fast-paced, evolving environment with dynamically defined processes

What makes you stand out:

• Experience in HR, Compensation & Benefits, or international mobility
• Previous experience with ServiceNow; ServiceNow CSA (Certified System Administrator) certification is a strong advantage
• Change management skills • Demonstrated ownership and proactive problem-solving

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

If you are ready to take on this exciting challenge and grow your career with us, apply now!

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.