Global Management Consultant (GJA19)
We are hiring a Senior Management Consultant to help ING move forward on key strategic priorities across the bank. In this role, you will work closely with senior leaders to understand their most important challenges and translate them into clear, practical plans. You will support topics such as shaping ING’s strategy, improving ways of working, redesigning team and organisational structures, and turning long‑term ambitions into realistic, actionable steps.
You will help clarify complex issues, break them into manageable components, and support decision‑making by presenting clear options and recommendations. You will lead initiatives from problem definition through solution development and prepare teams for effective implementation. Your work will help ING make better decisions, improve alignment across the organisation and deliver meaningful, sustainable progress.
Examples of the type of work you might do include:
Helping senior stakeholders and their teams shape their strategies
Designing how a department or function should be structured (Target Operating Model)
Assessing the impact of new regulations on our business and advising on next steps
Improving value propositions to better meet customer or internal stakeholder needs
The team
You will join ING’s Global Consulting team, our in‑house consultancy within COO Tech & Transformation, which consists of both Management and Tech Consultants. We work across all business and technology areas of the bank. Our role is to help ING’s leadership turn strategy into real results: by clarifying what needs to happen, designing how teams and processes should be organised, and supporting major change initiatives. We ensure that strategic plans are not only well‑designed but can also be carried out effectively and sustainably.
Roles and responsibilities
As a Senior Consultant, you will play a key role in shaping and delivering complex change across the organisation. You combine strategic thinking with strong execution skills and act as a trusted partner to senior stakeholders. In this role, you will:
Lead complex business challenges by structuring ambiguity, analysing root causes, and translating insights into clear, practical recommendations
Translate strategy into execution, defining concrete objectives, measurable outcomes and clear implementation roadmaps
Partner closely with senior stakeholders across functions to build alignment, manage expectations, and ensure shared ownership of outcomes
Identify dependencies and risks early, using qualitative and quantitative data to steer decision‑making and proactively keep initiatives on track
Drive consistency and quality in change delivery by contributing to the development of tools, templates, playbooks, and ways of working that strengthen execution
Create clear and compelling management communication, including presentations and storylines for senior management that enable informed decision making
Act as a role model for consulting excellence, demonstrating structured problem‑solving, strong communication skills, and a delivery‑oriented mindset
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. We are looking for someone who brings a strong mix of experience, analytical ability and people skills. Specifically:
At least 10 years of experience in consulting or large-scale transformation roles, ideally including experience at a leading consultancy firm
A Master’s degree
Strong mastery of consulting methodologies, with the ability to adapt them to ING’s context, supported by relevant functional and technical expertise
Strong analytical, conceptual and problem‑solving skills
Ability to simplify complexity and translate insights into actionable outcomes
High organisational awareness and strong stakeholder management skills
A collaborative mindset with the confidence to challenge constructively
Resilience, adaptability and comfort operating under ambiguity
Excellent communication and presentation skills in English, Dutch is a plus
Experience in the financial sector is required, including knowledge of industry processes, products and supporting tools
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions(opens in new window).
The benefits of working with us at ING include:
25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you.(opens in new window)
Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV by clicking the ‘Apply’ button.