GENERAL MANAGER (PF Chang's)

GENERAL MANAGER (PF Chang's)

Department: Department of the Air Force

Location(s): Tyndall AFB, Florida

Salary Range: $68000 - $73000 Per Year

Job Summary: About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the P.F. Chang's To Go.

Major Duties:

• Responsible for the economic and efficient management of the franchise restaurant. Ensures all food and beverages meet Air Force (AF) and franchise standards in taste, temperature, freshness, and appearance while adhering to AF and franchise programs and policies. Effectively supervises managers, staff, and oversees recruitment and training of all personnel. Keep team members current on ongoing/upcoming promotions, business trends, and safety issues. Ensures adherence to all health and safety standards. Estimates food and beverage costs and ensures costs are maintained within established parameters. Purchases and maintains supplies, equipment, food and beverages at a level that meets current business trends and minimizes waste. Establishes financial goals, prepares budgets, analyzes financial results, maintains solid financial condition, and keeps expenditures within budgetary limits. Implements higher-level directives, franchise requirements and contract specifications. Formulates procedures and programs to ensure high standards of food and beverage operations consistent with AF and franchise expectations. Strict adherence to policies in customer service. Manages real property resources and provides expert advice on renovations, improvements, and any required construction in compliance with AF and franchise standards. Investigates and resolves food and beverage quality and service complaints. Implements, monitors, reviews, and evaluates menu items, food production, and food service. Develops and implements marketing strategies and special events to maintain market share and grow customer base. Establishes and monitors a cleaning and preventative maintenance program for facilities, equipment and vehicles. Establishes an internal performance management system to ensure proper assignments and reviews evaluation of employee performance. Administers internal control system to preclude or minimize the potential for fraud, waste, and abuse. Arranges for equipment repairs and other services as required. Complies with EEO concepts and security directives and maintains an appropriate work environment. Communicates ideas, contributions, trends and occurrences to other subordinate supervisors, other franchise locations and HQ AFSVC. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12847113

Qualifications: Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/23/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General Experience: Experience that shows progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, OR progressively responsible experience in the functions managed by a manager of a full-service restaurant. Specialized Experience: In addition to general experience, applicant must have specialized experience gained in the operation or management of a government, institutional or civilian restaurant. Preferred Experience: Experience working in a management role with a name brand casual dining restaurant is preferred. Professional certification and/or accreditation in hospitality professional management areas is highly desirable. Condition(s) of Employment: Ability to work an irregular tour of duty, to include weekends, nights, and holidays. Incumbent must satisfactorily complete corporate training and remain in compliance as required by brand or franchise standards. You will be evaluated on the basis of your level of competency in the following areas:

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/23/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Application Deadline: 2025-12-23