General Manager, Mapleview Shopping Centre

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

General Manager – JLL

What this job involves:

The General Manager provides strategic leadership and operational oversight for the shopping centre, driving strong tenant performance, an exceptional customer experience, and consistent financial results. You will be accountable for maximizing asset value through disciplined operations, effective team leadership, and a proactive, client-focused approach. This role offers the opportunity to shape the property's future while serving as a trusted advisor to ownership and a champion for operational excellence.

What your day-to-day will look like:

• Lead day-to-day operations of the shopping centre, ensuring the property is maintained to the highest standards for safety, cleanliness, and operational excellence

• Build, lead, and develop the on-site team, fostering a culture of accountability, collaboration, and service excellence

• Anticipate client needs and act as a trusted advisor, providing timely insights and operational recommendations

• Demonstrate financial management expertise, including preparation and oversight of operating budgets, revenues, and expenditures to ensure alignment with ownership objectives

• Lead the development and implementation of the property's strategic plan, working collaboratively with leasing, marketing, and operations teams to drive long-term value, operational excellence, and tenant success

• Monitor market trends and competitive positioning, identifying opportunities to enhance the property's performance and customer experience

• Actively liaise with the real estate industry and community at large; engage with local business communities, various organizations operating in the real estate sector, and government stakeholders

Required Qualifications:

• 5-7 years of experience in a similar retail or commercial property management role

• University degree, preferably in Business Administration, Real Estate, or a related field

• Strong leadership skills with the ability to inspire, motivate, and guide teams toward achieving strategic objectives

• Client-focused mindset with demonstrated ability to build and maintain strong relationships with tenants, ownership, and stakeholders

• Proven track record in managing large-scale projects

• Strong negotiation, organizational, prioritization, and time management skills

• Availability to work outside of regular business hours

Preferred Qualifications:

• Experience supporting environmental, social, and governance (ESG) initiatives and responsible property management practices

• Ability to present and convey ideas and concepts to various levels of audiences effectively

138,000.00 – 155,000.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Burlington, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.