GBS Intermed A/R Associate

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Position Overview:
We are seeking a highly motivated and detail-oriented professional to join our Digital Payments team for the US and CA region. The ideal candidate will demonstrate a positive attitude, professionalism, and the ability to manage an appropriate workload across multiple team processes.

Key Responsibilities:

• Handle customer disputes efficiently and accurately.
• Perform reconciliation and balancing of digital payment platforms.
• Manage sensitive and confidential customer information with discretion.
• Process inbox requests, including assistance with payment plans offered to customers.

Requirements:

• Bachelor’s degree or final-year student in Accounting or Administrative fields.
• Intermediate proficiency in Microsoft Excel.
• English proficiency: 85% or higher.
• Strong attention to detail and accuracy.
• Flexibility to manage different processes within the team.
• Positive attitude and ability to work collaboratively in a team environment.
• Job Grade: 7.
• Hybrid work modality.
• Working hours: Monday to Friday.

Employee Type:
 

Permanent

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