About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.About the role
The Food & Beverage Coordinator provides administrative, operational, and communications support to the Food & Beverage division, ensuring seamless coordination between restaurant teams, culinary leadership, catering, reservations, and guest‑facing departments. This role manages high‑volume information flow, maintains accuracy across multiple systems and platforms, supports menu and event updates, and ensures that all guest requests, group bookings, and restaurant communications reflect the highest Four Seasons service standards.
What you will do
• Serve as a central point of communication for all F&B outlets, coordinating with Concierge, Reservations, Front Desk, Guest Experience, and Conference Services to ensure accurate and timely information sharing.
• Manage guest reservation requests, answering with urgency, providing written confirmations, and following up via phone or chat.
• Create, maintain, and update OpenTable guest profiles for Elite, Resident, VIP, and glitch‑recovery guests; ensure proper tagging and accuracy across all outlets.
• Maintain OpenTable accounts and ensure proper configuration, billing accuracy, and marketing utilization.
• Prepare and distribute daily and weekly Restaurant Event Orders (REOs), updating guarantees, change logs, and event summaries for Culinary, Pastry, Managers, and Banquets.
• Print, organize, and maintain F&B group resumes; attend weekly Resume Meetings and communicate key updates to restaurant leaders.
• Manage menu accuracy across multiple digital and guest-facing platforms.
• Support holiday and special event planning including reservation books, menus, flyers, operational communication, and OpenTable configurations.
• Assist culinary leadership with recipe entry, recipe auditing, cost tracking, and food‑cost report reviews.
• Oversee all special dietary requests, ensuring proper cross‑department communication, profile creation, documentation, and advance preparation of specialty items.
• Manage office supply ordering for the division and maintain centralized inventory systems.
• Maintain and track F&B training compliance (ServSafe, Alcohol, Allergen, ECOSURE); schedule trainings, manage certification records, and update the master tracker.
• Participate in daily and weekly meetings related to F&B operations and guest services; distribute notes and follow up on action items.
• Maintain F&B SharePoint calendars, contribute to internal communication tools, and send weekly hours‑of‑operation updates.
• Compile and distribute all F&B‑related guest comments for timely follow up.
• Support menu engineering, create quarterly reports, and manage F&B capture data and occupancy inputs.
What you bring
• High‑volume, luxury resort experience strongly preferred.
• Previous experience in F&B administration, catering, restaurant management, or reservations coordination is a plus.
• Excellent written and verbal communication skills with strong attention to detail and accuracy.
• Exceptional organizational and multi‑tasking abilities; comfortable managing multiple large‑scale projects simultaneously.
• Proficiency with POS/PMS systems, OpenTable, and Microsoft Office Suite; knowledge of Delphi and BirchStreet is a plus.
• Strong interpersonal skills and the ability to work independently or collaboratively with cross‑functional teams.
• Ability to lift, carry, and move up to 20 lbs. as needed for event materials or administrative supplies.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Full‑Time
• This position requires the flexibility to work days, evenings, weekends, and holidays based on business needs.
Miscellaneous:
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf