Fixed Income Securities - Operations Manager, VP

Job Title: Fixed Income Securities - Operations Manager, VP

Location: Manila

Corporate Title: Vice President

Shift Schedule : 3pm-12md (Philippines time)

Role Overview

Operations Manager is responsible for driving the planning and the day-to-day management of the business to align with the bank's strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation ,utilizing  comprehensive knowledge of the company's internal operations to develop forward-looking focus for business .Supporting bank strategy, proactively identifying and managing areas of risk , maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions ,Communicating changes to operational requirements and their impact on relevant processes and controls

Operations Manager will manage trade life cycle activities for Fixed Income Securities, handle key client queries, oversee Back-Office settlement operations, ensure compliance with TAT/SLA standards, and lead a team of 20-25 people.

What we’ll offer you

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Your key responsibilities

• Responsibility for the Back Office operations for Settlement under Fixed Income product, Understands the importance of TAT/SLA’s and proactively works towards maintenance of the same.
• Liaising with Domestic Agents, Middle offices, Traders, Counterparties, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements.
• Gain Expertise in processing in end-to-end life cycle of Trades
• Understands and effectively manages risks through timely and accurate escalation and resolution of key issues.
• Ability to work in partnership with various support team, Key stakeholders and should be able to lead key projects
• Managing client/SA/MO/TA escalations and mitigating the process risks
• Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
• Ensure process documentation is relevant and updated regularly for your process to audit standards.
• Actively supports transformation and/or optimization initiatives to improve the efficiency/effectiveness of process.
• liaise with multiple internal and external stakeholders to ensure smooth settlements and timely resolution of issues and always support your wider team mates.
• Ensure accurate and timely delivery of services to clients
• Reporting Multiple MIS
• Good communication Skills

Your skills and experience

• Responsibility for the Back Office operations for Settlement under Fixed Income/Equity product, Understands the importance of TAT/SLA’s and proactively works towards maintenance of the same.
• Liaising with Domestic Agents, Middle offices, Traders, Counterparties, Frankfurt, London, US and other internal counterparts via mail and phone to ensure smooth settlements.
• Gain Expertise in processing in end-to-end life cycle of Trades
• Understands and effectively manages risks through timely and accurate escalation and resolution of key issues.
• Follow escalation matrix to escalate aged issues and critical trades to line manager and middle office for quick resolution.
• The role requires extensive internal and external stakeholder communication.  
• Own preparation of month end KRIs, DB Score activity, FMI and Reg reporting for control framework.
• Should have strong knowledge of trade life cycle and good understanding of Equities product and Business and European market nuances
• Strong analytical skills, detail oriented, flexible to work in shifts and take additional responsibility when needed to login/logout as per business requirements.
• Own market/system testing over weekend with right level of proof capturing.
• Very good verbal and written articulation/communication skills
• Should be able to challenge status quo.
• The ideal candidate should have hands on Experience in Trade settlements and should have managed Trade operations in the past, preferably for European markets.
• Proficient in MS office with specific concentration on MS Excel
• Good analytical skills and trouble shooting skills
• Ability to work in partnership with various support team, Key stakeholders and should be able to lead key projects
• Managing client/SA/MO/TA escalations and mitigating the process risks
• Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
• Ensure process documentation is relevant and updated regularly for your process to audit standards.
• Actively supports transformation and/or optimization initiatives to improve the efficiency/effectiveness of the process.
• Be a Team player and support your wider team mates at all times., Shall be able to work in global environment
• Ensure accurate and timely delivery of services to clients
• Reporting Multiple MIS
• Good communication Skills
• Settlement coverage from Sydney to London

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about our diversity and inclusion policy and initiatives

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.