Express Lube Advisor

Dealership:

L0279 Greiner Ford of Casper

Greiner Ford of Casper

Express Lube Advisor

Schedule: Monday through Friday 7:00 am - 6:00 pm; Alternating Saturdays

The largest auto dealership group in the country, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Responsibilities:

• Greet customers and guide them through the Express Service process with professionalism and care
• Clearly explain maintenance services, recommended repairs, and warranty coverage
• Write up repair orders accurately and efficiently
• Coordinate with Express Technicians to ensure timely vehicle turnaround
• Maintain excellent customer communication throughout the service visit
• Ensure every guest leaves satisfied and informed about their vehicle’s condition

Qualifications:

• Previous service advisor or customer service experience preferred (automotive experience a plus)
• Strong communication and multitasking skills
• Positive, team-oriented attitude
• Detail-oriented with excellent organizational abilities
• Ability to thrive in a fast-paced, high-volume environment
• Valid driver’s license and clean driving record required

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.