Job Description
Express Service Advisor / Service Writer
Mercedes-Benz of Fort Washington | MileOne Autogroup
Mercedes-Benz of Fort Washington has a rare opportunity for an Entry-Level Express Advisor to join our fast-paced, high-performing Service Department. If you enjoy working with people, thrive in a team environment, and want to grow your career in the automotive industry—this is your chance to get your foot in the door with a premium brand.
Why Join MileOne?
- Excellent entry-level opportunity with clear paths for career advancement
- Supportive, success-driven team environment
- Ongoing training and mentorship programs
- Paid Time Off
- Health, Dental, Vision & Life Insurance
- 401(k) with employer match
What You’ll Do
- Greet customers and provide a first-class service experience
- Consult with customers on vehicle service needs and recommendations
- Schedule service appointments and prepare service estimates
- Communicate manufacturer warranty and service specifications
- Address and resolve customer concerns professionally and efficiently
- Coordinate with technicians to ensure timely and accurate service
What We’re Looking For
- Prior experience as a Service Advisor or Service Writer preferred, but not required
- Basic understanding of automotive systems and vehicle operations
- Strong communication and customer service skills
- Ability to read and interpret service documents and procedures
- Comfortable using computers, MS Office, and scheduling systems
- Strong attention to detail and organizational skills
The MileOne Advantage
At MileOne, we believe our employees are our greatest asset. We are committed to providing the tools, resources, and support you need to succeed—both professionally and personally.
Our benefits include:
- Comprehensive health and financial benefits
- Paid training and career development programs
- Employee Purchase Program
- MileOne Support Fund (employee-to-employee assistance)
- NextMile Scholarship Program
- Employee Assistance Program (EAP)
- And more
MileOne Autogroup is an equal opportunity employer and maintains a drug-free workplace.
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