The EMEA Operations Manager is responsible for all operational activities within the EMEA region.
The key purpose of the role is to ensure the efficient, safe and cost-effective flow of goods throughout the network as well as maintaining and managing accurate inventory and stock levels within the main warehousing facilities.
The position holder will be the primary point of contact between the main 3PL and the Dematic Spare Parts Team, he/she will also act as the main escalation point. This role involves planning, coordination and close alignment with partners such as procurement and the 3PL in order to fulfill time-critical parts orders.
We offer:
• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
Your Tasks and Responsibilities:
- Ensure availability of parts throughout the network
- Manage the demand planning and inventory management functions within the group.
- Plan, coordinate and execute stock taking as required.
- Define and report KPI´s as required
- Process owner for all elements of the warehouse operation
- Enable customer operations through spare parts availability and management
- Manage the continual improvement, centralization, alignment andstandardization of SpareParts end to end proces-ses
- Collaborate with all other teams within the Spare Parts team
- Be the primary point of escalation for the main Warehouse facility in Germany.
- Manage warehousing partners to ensure that KPIs are met, and service levels are at the highest level
Your Qualifications
- At least 5 years’ experience in a similar role
- Experience of working cross-culturally
- Degree qualified or similar level of qualification, valid apprenticeships are also acceptable.
- Demonstrable track record in managing people and teams
- Experience of warehousing operations and inventory management
- Proficiency in SAP is essential
- Knowledge of Warehouse Managment System would be beneficial
- Be onsite in the warehouses (Kahl and Heusenstamm) several days per week
- Fluent in German and English
Personal competences:
- Leadership and Management Skills
- Customer Focus
- Good communication skills – must be able to influence
- High stress tolerance
- Results orientation
- Analytical ability in problem solving
- Team Player, who is supportive and collaborative